Account Manager (OTE $120,000/year USD) - CXT Software

SALT LAKE CITY, UTPosted 30+ days ago

Job summary

• Job post source

  This job is directly from CXT Software

• Job overview

  The Account Manager at CXT Software is responsible for managing and growing client accounts, directly impacting revenue growth and client relationship management in the SaaS and event management technology space.

• Responsibilities and impact

  The role involves managing client accounts through renewals, up-sells, and cross-sells, building relationships with key decision-makers, presenting products, resolving customer issues promptly, collaborating with Sales and Client Services, and maintaining a sales pipeline.

• Compensation and benefits

  The position offers an OTE of $120,000 per year, 100% remote work globally, flexible work environment, dedicated career growth support, access to advanced tools and technology, and engaging community activities.

• Experience and skills

  Candidates should have at least 3 years in a customer-facing, revenue-generating role, experience in last-mile logistics, software (SaaS) familiarity, sales experience with quota responsibilities, excellent communication and relationship management skills, and adaptability in a fast-paced environment. Preferred skills include deep logistics knowledge, technical software aptitude, business generalist experience, and familiarity with sales and AI tools.

• Career development

  CXT Software provides a dedicated growth path with consistent feedback and support tailored to personal career goals, along with access to leading tools and technology for skill enhancement.

• Work environment and culture

  The company promotes a flexible, remote-friendly work culture focused on results and customer satisfaction, with an engaging community through various social activities and a commitment to diversity and inclusion.

• Company information

  CXT Software specializes in technology solutions for courier, route delivery, and healthcare companies to optimize delivery operations and business functions.

• Job location and travel

  The job is 100% remote and global, allowing candidates to work from anywhere in the world with flexible hours.

• Unique job features

  The role stands out for its fully remote setup, flexible schedule, use of cutting-edge sales and AI tools, and a strong emphasis on career development and community engagement.

Company overview

CXT Software is a leading provider of software solutions designed specifically for the logistics and courier industries. The company generates revenue by offering a suite of products that streamline dispatch operations, automate workflows, and enhance communication between drivers and dispatchers. Founded in 1999, CXT Software has a long-standing history of innovation within the logistics sector, continually adapting its offerings to meet the evolving needs of its clients. Their flagship product, X Dispatch, is widely recognized for its robust features and reliability, making it a preferred choice for businesses seeking efficient logistics management solutions.

How to land this job

• Position your resume to emphasize your 3+ years of experience in customer-facing, revenue-generating roles, focusing on account management, contract renewals, up-sells, and cross-sells within SaaS or technology sectors.

• Highlight your expertise in last-mile logistics, transportation management, or supply chain operations, showcasing how your background supports client success in delivery and operational efficiency.

• Stress strong communication and relationship management skills, including your ability to build rapport with key decision-makers and resolve customer issues promptly, ideally within 24 hours.

• Apply through multiple platforms such as CXT Software's official careers page and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.

• Connect on LinkedIn with current Account Managers or team members in CXT Software's sales or client services divisions; use ice breakers like commenting on recent company innovations, expressing enthusiasm for their remote work culture, or asking about their experience with the sales tools mentioned in the job description.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'account management,' 'contract renewals,' 'SaaS,' 'last-mile logistics,' 'customer relationship management,' and 'sales pipeline forecasting' to improve resume visibility.

• Jennie Johnson's Power Apply feature can automate personalized resume tailoring, identify all relevant application portals, and find LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and skill development.