Job summary
Job post source
This job is directly from EmergeCore Networks and American Specialty Health, Inc.
Job overview
The Eligibility Research Rep I role involves verifying member eligibility and providing high-quality customer service remotely, impacting the accuracy and efficiency of claims processing.
Responsibilities and impact
The candidate will verify member eligibility using various resources, input data into systems, complete research promptly, make follow-up calls, maintain records, ensure confidentiality, meet production and accuracy standards, assist in multiple functions, and participate in peer mentorship.
Compensation and benefits
The position offers $15/hr with company-provided technology for remote work; specific benefits are not detailed but include equal opportunity employment and accommodations for disabilities.
Experience and skills
Requires a high school diploma, at least one year of experience with typing and 10-key skills, strong customer service experience, and preferred claims processing or eligibility verification experience.
Work environment and culture
The company values professionalism, confidentiality, respect, and excellent customer service in a remote work environment with a focus on equal opportunity and inclusivity.
Company information
American Specialty Health, Inc. is a healthcare-related company focused on claims processing and eligibility verification, promoting equal opportunity employment.
Job location and travel
This is a remote work-from-home position requiring a stable internet connection and a designated work area with company equipment.
Unique job features
The role is distinguished by remote training, strict confidentiality requirements, high productivity and accuracy standards, and the use of proprietary claims processing systems.
Company overview
EmergeCore Networks specializes in providing integrated network solutions, focusing on small to medium-sized businesses. They generate revenue through the sale of their flagship product, the IT-100, an all-in-one network appliance that combines routing, switching, and wireless capabilities. Founded in 2001, the company has a history of innovation in simplifying network management, making advanced technology accessible to smaller enterprises. Their solutions aim to reduce complexity and cost, offering robust support and scalability for growing businesses.
How to land this job
Tailor your resume to highlight your proficiency in typing, 10-key skills, and maintaining high accuracy, as these are critical for the Eligibility Research Rep I role at EmergeCore Networks.
Emphasize your experience with customer service, especially in handling outbound calls and managing eligibility or claims verification, to align with the job's focus on communication and research.
Apply through multiple channels including EmergeCore Networks' corporate career site and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the Eligibility or Customer Service divisions at EmergeCore Networks on LinkedIn; use ice breakers such as asking about their experience working remotely or how they handle high-volume eligibility verifications.
Optimize your resume for ATS by incorporating keywords like 'eligibility verification,' '10-key skills,' 'customer service,' 'claims processing,' and 'accuracy' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms for submission, and discover LinkedIn contacts, allowing you to focus your energy on interview preparation and networking.
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