Centauri Health Solutions, Inc

Patient Service Representative, Northside Hospital Duluth, Bilingual (Spanish) Preferred

DULUTH, GAPosted 30+ days ago

Job summary

  • Job post source

    This job is from a recruiting firm hiring for a separate company, as Centauri Health Solutions is partnering with Northside Hospital to hire for the hospital client.

  • Job overview

    The Patient Service Representative role at Centauri Health Solutions supports Northside Hospital by interviewing patients to determine eligibility for healthcare programs, impacting patient access to benefits and reimbursement.

  • Responsibilities and impact

    The role involves interviewing patients, analyzing reimbursement potential, managing application processes, collaborating with hospital staff, maintaining data integrity, and ensuring patient understanding and advocacy.

  • Compensation and benefits

    The position offers competitive compensation with bonus eligibility, comprehensive health benefits, paid time off, 401(k) matching, tuition reimbursement, annual salary reviews, and development opportunities.

  • Experience and skills

    Candidates should have 2+ years of customer service experience, fluency in Spanish and English preferred, strong communication skills, computer proficiency, reliable transportation, and the ability to work onsite with a positive, independent work ethic; healthcare experience is a plus.

  • Career development

    The company provides development opportunities, tuition reimbursement, and a rewarding work environment to support personal and professional growth.

  • Work environment and culture

    Centauri Health Solutions values a positive work environment focused on growth, excellent customer service, patient advocacy, and compliance with security policies.

  • Company information

    Centauri Health Solutions is a technology and service provider in healthcare, partnering with payors and providers to improve health outcomes, employing 1700 associates nationwide, and recognized on the Inc. 5000 and Deloitte Fast 500 lists.

  • Team overview

    The candidate will work onsite with hospital client staff and Centauri team members, collaborating closely to meet patient and client needs in a cooperative manner.

  • Job location and travel

    The job is located onsite at Northside Hospital Duluth, 3620 Howell Ferry Rd NW, Duluth, GA 30096, with a Monday to Friday schedule from 9:00 am to 5:30 pm.

  • Unique job features

    This role uniquely combines bilingual patient interaction with healthcare eligibility analysis at a major hospital, supported by technology-enabled workflows and a focus on patient advocacy.

Company overview

Centauri Health Solutions is a healthcare technology and services company that specializes in risk adjustment, quality, and eligibility solutions for health plans and providers. They generate revenue by offering software and services that help clients optimize financial performance and improve patient outcomes through data analytics and compliance solutions. Founded in 2014, Centauri has grown rapidly through strategic acquisitions and partnerships, positioning itself as a key player in the healthcare technology sector.

How to land this job

  • Position your resume to highlight bilingual fluency in Spanish and English, emphasizing your communication skills and customer service experience, as these are key for the Patient Service Representative role at Centauri Health Solutions.

  • Focus on showcasing your ability to work in fast-paced healthcare environments, your patient advocacy skills, and your proficiency with technology and data entry, aligning with the job's emphasis on patient interviews, eligibility analysis, and accurate documentation.

  • Apply through multiple channels including Centauri Health Solutions' corporate career site, LinkedIn job postings, and any healthcare job boards listing this position to maximize your application visibility.

  • Connect with current Patient Service Representatives or team members in the Northside Hospital Duluth division at Centauri Health Solutions on LinkedIn; start conversations with ice breakers like commenting on their experience with bilingual patient care or asking about tips for succeeding in this role.

  • Optimize your resume for ATS by including keywords from the job description such as 'bilingual patient service,' 'eligibility analysis,' 'patient advocacy,' 'healthcare customer service,' and 'data integrity,' ensuring the resume passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify the best application platforms, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.