Goldener Hirsch, Auberge Resorts Collection

Area Reservations Sales Agent (Remote)

REMOTEPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Goldener Hirsch, Auberge Resorts Collection

  • Job overview

    The Area Reservations Sales Agent role at Goldener Hirsch, Auberge Resorts Collection involves managing reservations across multiple luxury properties to deliver exceptional guest experiences and uphold the brand's high standards of hospitality.

  • Responsibilities and impact

    The agent will handle incoming calls professionally, follow up with guests, achieve sales and revenue goals, pursue outbound revenue opportunities, accurately manage reservations, assist guests with seasonal experiences, maintain detailed records, and work flexible hours including nights and weekends.

  • Experience and skills

    Candidates need at least 1 year of experience in reservations, front desk, or concierge roles in luxury resorts, strong customer service and communication skills, proficiency in Google Workspace and MS Office, and the ability to multitask and work in a fast-paced environment.

  • Work environment and culture

    The company values simplicity, comfort, beauty, and enriching people's lives, fostering a positive sales team environment and cultural ambassadorship.

  • Company information

    Auberge Resorts Collection operates a portfolio of luxury hotels, resorts, residences, and private clubs worldwide, focusing on unique properties that offer exceptional design, cuisine, spas, and service.

  • Job location and travel

    This is a remote position supporting multiple properties within the Auberge Resorts Collection portfolio.

  • Unique job features

    The role involves working across multiple luxury properties, offering a unique opportunity to curate bespoke guest experiences and contribute to a prestigious hospitality brand.

Company overview

Goldener Hirsch, Auberge Resorts Collection is a luxury boutique hotel located in Deer Valley, Utah, blending Austrian-inspired alpine charm with modern amenities. The property is part of the prestigious Auberge Resorts Collection, a global hospitality brand known for its unique, high-end destinations and personalized guest experiences. Goldener Hirsch generates revenue primarily through upscale accommodations, fine dining, event hosting, and exclusive resort services tailored to affluent travelers. Originally established in 1992 and later renovated, the hotel has a legacy of excellence and has garnered numerous awards for its hospitality and design. Candidates should be aware of the brand’s commitment to exceptional service, attention to detail, and creating memorable guest experiences in a distinctive mountain setting.

How to land this job

  • Position your resume to highlight your experience in luxury hospitality reservations, emphasizing your ability to manage multiple property bookings with attention to detail and superior guest service.

  • Focus on showcasing your communication skills, professionalism in handling calls, and your proficiency with reservation systems and lead management software as described in the job.

  • Apply through multiple platforms including the Goldener Hirsch corporate website, Auberge Resorts Collection’s career page, and LinkedIn to maximize your chances of being noticed.

  • Connect with current employees in the reservations or sales departments at Goldener Hirsch, Auberge Resorts Collection on LinkedIn; ice breakers could include commenting on their recent posts about guest experiences or asking about the company culture and team dynamics.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'luxury resort reservations,' 'guest follow-up,' 'lead management system,' 'conversion and revenue goals,' and 'team player,' ensuring your resume passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and increasing your application effectiveness.

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