Title Forward

Escrow Officer (Temporary Contract) - San Francisco, CA

SAN FRANCISCO, CAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Title Forward

  • Job overview

    The Escrow Officer role at Title Forward involves being the main point of contact for customers and real estate agents during the settlement process, ensuring a seamless experience in a temporary contract capacity.

  • Responsibilities and impact

    Daily responsibilities include managing files from start to finish, providing customer service, overseeing title and closing processes, and ensuring all contract contingencies are met.

  • Compensation and benefits

    The position offers competitive compensation packages along with generous benefits including paid vacation, medical, dental, and vision insurance, and fully paid family leave.

  • Experience and skills

    Candidates must have a strong customer service background and at least 2 years of escrow experience, with skills in communication, organization, and technology being essential.

  • Career development

    The role promotes professional growth in an open, entrepreneurial environment where new ideas are welcomed and team contributions are valued.

  • Work environment and culture

    Title Forward fosters a diverse and inclusive culture, emphasizing teamwork, continuous improvement, and respect for different perspectives.

  • Company information

    Title Forward is a subsidiary of Redfin, focused on modernizing the title and settlement industry through technology and customer service.

  • Team overview

    The team consists of innovative and motivated professionals dedicated to blending technology with customer service in the title agency sector.

  • Job location and travel

    The position is partially remote, with potential in-office work based on business needs in San Francisco, CA.

  • Application process

    Applications are accepted on an ongoing basis, and candidates can contact recruitingteam@redfin.com for accommodations during the application process.

  • Unique job features

    The job distinguishes itself by offering a unique combination of technology and customer service in a rapidly evolving industry.

Company overview

Title Forward, founded in 2011 and headquartered in Philadelphia, PA, is a privately held company specializing in title insurance and settlement services. As a wholly-owned subsidiary of Redfin, Title Forward leverages technology to enhance the customer experience in real estate transactions. The company offers title insurance, escrow, and settlement services primarily for residential purchases and refinances. With a workforce of 51-200 employees, Title Forward aims to streamline the closing process and provide superior service through innovative solutions.

How to land this job

  • Position your resume to showcase your strong customer service background and 2+ years of escrow experience, which are critical for the Escrow Officer role at Title Forward.

  • Emphasize your organizational skills and attention to detail, as these attributes are essential for managing files and ensuring a smooth closing process.

  • Apply through multiple platforms, including Title Forward's corporate site and LinkedIn, to maximize your visibility and chances of landing the position.

  • Reach out to individuals in the escrow division at Title Forward on LinkedIn to ask about the role; potential ice breakers could include discussing their innovative approach to the title industry or inquiring about team dynamics.

  • Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'escrow experience,' 'customer service,' and 'attention to detail' to improve your chances of passing initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus your efforts on networking and preparing for interviews while ensuring your applications are tailored and effective.

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