Job summary
Job post source
This job is directly from The Manner
Job overview
The Assistant Front Office Manager at The Manner plays a crucial role in overseeing front desk operations, ensuring high-quality guest services, and contributing to the hotel's success.
Responsibilities and impact
Daily responsibilities include assisting the Front Office Manager in managing operations, overseeing front desk staff, ensuring adherence to hotel policies, conducting routine inspections, and resolving guest issues.
Compensation and benefits
The position offers a salary of $33.00 per hour, excellent health care coverage, life and disability insurance, a 401k with company match, 160 hours of PTO, employee discounts, and fun staff events.
Experience and skills
Candidates should have a bachelor's degree (preferably in Hotel Management or Business Administration) and at least 2 years of experience in Front Office or Guest Services, with operational prerequisites and knowledge of Guest Profile databases preferred.
Career development
Opportunities for professional growth include training and development of associates and potential career advancement within the hotel.
Work environment and culture
The Manner emphasizes a sophisticated and inviting atmosphere, reflecting a unique hospitality approach that feels like a home away from home for guests.
Company information
The Manner is a distinct hotel located in Soho, offering 97 rooms and suites with various dining concepts, and is part of the Standard International group, yet maintains a separate identity and service culture.
Team overview
The team consists of front desk staff and management, focused on delivering exceptional guest experiences and maintaining high operational standards.
Job location and travel
The job is located in Soho, New York, within a hotel environment that includes public and guest-only spaces.
Application process
Candidates are encouraged to apply by submitting their resume and cover letter, detailing their relevant experience and qualifications.
Unique job features
Unique aspects of the role include the opportunity to work in a luxury hotel environment with a focus on personalized guest experiences and a supportive team culture.
Company overview
The Manner is a new luxury hotel brand launched by Standard International, set to open in Manhattan's Soho neighborhood in September 2024. The hotel will feature 97 rooms and is designed to offer a discreet, refined, and generous experience for its guests. This venture marks Standard International's entry into the luxury hotel segment, expanding their portfolio with a focus on high-end hospitality. The Manner aims to attract affluent travelers seeking an exclusive and sophisticated stay in one of New York City's most vibrant areas.
How to land this job
Tailor your resume to highlight your experience in front office operations, guest services, and your ability to provide high-quality hospitality, as these are essential for the Assistant Front Office Manager role at The Manner.
Emphasize your leadership skills in managing front desk staff, training team members, and overseeing daily operations, as these responsibilities are crucial for the position.
Apply through multiple channels, including The Manner's corporate website and LinkedIn, to maximize your visibility and chances of landing the job.
Connect with individuals in the front office division at The Manner on LinkedIn to inquire about the position; potential ice breakers could include asking about their experiences working at the hotel or expressing admiration for the hotel's distinct hospitality approach.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'front office operations,' 'guest services,' and 'staff training' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by ensuring your resume is tailored, finding the best application channels, and identifying key connections for networking opportunities, allowing you to focus more on your job search.
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