Job summary
Job post source
This job is directly from NCR Atleos
Job overview
The Field Service Technician I role at NCR Atleos is an entry-level position focused on servicing and maintaining ATMs, providing hands-on troubleshooting and customer support to enhance financial access.
Responsibilities and impact
The technician will perform basic troubleshooting, minor repairs, and maintenance on ATMs, follow safety procedures, complete training and certifications, report work details accurately, manage parts inventory, and communicate effectively with customers using a service app.
Compensation and benefits
The position offers an hourly rate of $15.00 plus $6.00 per completed activity, comprehensive training, medical, dental, vision, life insurance, short/long term disability, paid vacation, and a 401k plan.
Experience and skills
Candidates need a high school diploma or equivalent, valid driver's license, reliable transportation, basic electrical and mechanical aptitude, problem-solving skills, and the ability to work flexible hours; prior ATM experience and an associate degree are preferred but not required.
Career development
The job provides comprehensive training and a clear career growth path within NCR Atleos, encouraging skill development and advancement in the ATM service industry.
Work environment and culture
NCR Atleos promotes a collaborative, fast-paced, and self-driven work environment valuing innovation, teamwork, and customer satisfaction.
Company information
NCR Atleos is a global leader in the ATM industry with 20,000 employees, specializing in hardware, software, and support solutions to improve financial access worldwide.
Job location and travel
The position is based in Chicago, IL, requiring travel to various customer locations with work performed both indoors and outdoors.
Application process
Applicants must provide proof of required insurance coverage and meet company driving record standards; the application includes completing specific training and certifications.
Unique job features
The role offers unique earning potential through activity-based pay, hands-on field training with no prior ATM experience needed, and the opportunity to work with an industry leader in financial technology.
Company overview
NCR Atleos, headquartered in Atlanta, Georgia, is a leading provider of self-service kiosks, ATMs, and financial technology solutions. The company, which emerged from the 2023 split of NCR Corporation into NCR Voyix and NCR Atleos, focuses on expanding financial access and optimizing branch operations for financial institutions and retailers. With a global workforce of approximately 20,000 employees, NCR Atleos generates revenue by offering technological solutions that reduce operational complexity and enhance customer experiences. The company’s mission is to empower businesses through innovative self-service and financial technology.
How to land this job
Tailor your resume to highlight your mechanical and electrical aptitude, problem-solving skills, and ability to learn quickly, as these are key for the Field Service Technician I role at NCR Atleos.
Emphasize your capacity to work independently, manage time effectively, and communicate clearly using technology, such as smartphones, which aligns with the job's requirements for onsite troubleshooting and reporting.
Apply through multiple channels including the NCR Atleos corporate careers page and LinkedIn to maximize your visibility and chances of being noticed for this entry-level position.
Connect with current NCR Atleos employees in the field service or technical divisions on LinkedIn to gain insights and express your enthusiasm; ice breakers could include asking about their experience with the training program or how they manage daily challenges on the job.
Optimize your resume for ATS by including keywords from the job description such as 'basic troubleshooting,' 'ATM maintenance,' 'problem-solving,' and 'customer communication' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best places to apply, and find relevant LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.
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