Job summary
Job post source
This job is directly from AIT Worldwide Logistics
Job overview
The Account Manager I at AIT Worldwide Logistics manages and grows strategic customer accounts within the truckload solutions sector, focusing on maintaining relationships and ensuring account profitability.
Responsibilities and impact
The role involves maintaining and expanding customer relationships, managing portfolio load processes, communicating pricing and performance updates, resolving customer issues, participating in customer reviews, and supporting operational execution including scheduling and claims handling.
Compensation and benefits
The position offers base compensation with potential bonuses based on performance, comprehensive benefits including medical, dental, vision, life insurance, disability, 401(k), tuition reimbursement, paid leave, personal days, volunteer hours, and holidays.
Experience and skills
Candidates should have 0-3 years of logistics or transportation experience (1 year preferred), proficiency in Microsoft Office and Transportation Management Systems, strong communication and negotiation skills, and the ability to problem solve independently.
Career development
The company promotes continuous learning and growth in a dynamic environment, encouraging a growth mindset and professional improvement.
Work environment and culture
AIT values collaboration, customer service, respect, ownership, and community involvement, fostering a supportive and inclusive work environment.
Company information
AIT Worldwide Logistics is a global freight forwarder with over 40 years of experience, offering comprehensive supply chain solutions across multiple industries with a global network and technology-driven services.
Unique job features
The role uniquely combines account management with operational execution in a global logistics environment, emphasizing customer relationship management and problem resolution.
Company overview
AIT Worldwide Logistics is a global supply chain solutions provider specializing in transportation management, warehousing, and distribution services. Founded in 1979, the company has grown to operate in over 100 countries, offering air, sea, and ground freight forwarding. AIT makes money by providing customized logistics solutions to various industries, including healthcare, retail, and automotive, leveraging its extensive network and advanced technology to optimize supply chain efficiency. Notable for its commitment to customer service and innovation, AIT has a history of strategic acquisitions and partnerships to expand its service offerings and global reach.
How to land this job
Position your resume to highlight your experience in managing customer portfolios, emphasizing your ability to maintain and grow key stakeholder relationships and execute operational requirements effectively.
Focus on showcasing your skills in load management, communication with customers about pricing and shipment status, and problem resolution, as these are critical to the Account Manager I role at AIT Worldwide Logistics.
Apply through multiple platforms, including AIT Worldwide Logistics' corporate career site and LinkedIn, to maximize your chances of being noticed by recruiters and hiring managers.
Connect with current Account Managers or sales team members at AIT Worldwide Logistics on LinkedIn, using ice breakers such as asking about their strategies for managing key accounts or inquiring about recent company initiatives you read about that align with customer service excellence.
Optimize your resume for ATS by integrating keywords from the job description like 'customer portfolio management,' 'load execution,' 'transportation management system,' 'customer service,' and 'problem resolution' to ensure your resume passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across multiple job boards and LinkedIn, while identifying relevant LinkedIn contacts to network with, allowing you to focus your time on interview preparation and skill enhancement.
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