NYC Department of Housing Preservation & Development

Clerical Support for the Emergency Operations and Enhanced Enforcement Division (EOD)

NEW YORK, NYPosted 23 days ago

Job summary

  • Job post source

    This job is directly from NYC Department of Housing Preservation & Development

  • Job overview

    The Clerical Support for the Emergency Operations and Enhanced Enforcement Division role involves assisting with administrative activities to improve poor housing conditions through the Emergency Repair Program.

  • Responsibilities and impact

    Daily responsibilities include attaching and scanning documents, answering inquiries, responding to complaints, researching data, maintaining reports, resolving vendor payment issues, and assisting supervisors with routing violations.

  • Experience and skills

    Candidates must have a high school diploma or equivalent and three years of relevant experience; preferred skills include proficiency in Windows applications and bilingual communication abilities.

  • Work environment and culture

    The NYC Department of Housing Preservation & Development values diversity and inclusion, fostering a work environment free from discrimination and harassment.

  • Company information

    The NYC Department of Housing Preservation & Development promotes quality and affordability in housing, aiming to ensure every New Yorker has a safe, affordable place to live, supported by significant capital investments.

  • Team overview

    The Office of Enforcement and Neighborhood Services includes six divisions focused on addressing housing issues and compliance with legal obligations.

  • Job location and travel

    Candidates may be assigned to any office within the five boroughs and may work evenings and weekends.

Company overview

The NYC Department of Housing Preservation & Development (HPD) is the largest municipal housing agency in the United States, dedicated to promoting the construction and preservation of affordable housing in New York City. HPD makes money through a combination of federal, state, and city funding, as well as through partnerships with private developers. Founded in 1978, HPD plays a crucial role in implementing housing policies, enforcing the Housing Maintenance Code, and ensuring the quality and safety of the city's housing stock. The agency's initiatives include affordable housing programs, tenant protection services, and community development projects.

How to land this job

  • Position your resume to highlight your administrative skills, particularly in document management and data entry, as these are crucial for the Clerical Support role at NYC HPD.

  • Emphasize your experience with Microsoft applications and any relevant community work, showcasing your ability to communicate effectively with tenants and contractors.

  • Apply through multiple channels including the NYC HPD corporate site and LinkedIn to increase your chances of being seen by hiring managers.

  • Connect with individuals in the Emergency Operations Division on LinkedIn to learn more about the role and the team culture, and consider ice breakers like asking about their favorite project or what they enjoy most about working at HPD.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'administrative activities', 'data entry', and 'vendor communication' to ensure it passes through initial screenings.

  • Using Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on preparing for interviews and networking rather than getting bogged down in administrative tasks.

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