Pebble Beach Resorts

Front Desk Clerk - The Inn at Spanish Bay (Full Time)

PEBBLE BEACH, CAPosted 23 days ago

Job summary

  • Job post source

    This job is directly from Pebble Beach Resorts

  • Job overview

    The Front Desk Clerk at Pebble Beach Resorts manages guest reservations and check-in operations, providing world-class service to enhance guest experiences at The Inn at Spanish Bay.

  • Responsibilities and impact

    The Front Desk Clerk handles guest check-in and check-out, manages reservations, answers inquiries, supports various departments, and ensures compliance with company safety and health policies while delivering exceptional customer service.

  • Compensation and benefits

    The position offers competitive pay at $17.00/hour plus service charges, comprehensive medical, dental, vision, and life insurance for full-time employees, a 401(k) retirement plan with company matching and contributions, employee discounts on dining, retail, spa, hotel stays, and golf privileges, as well as complimentary meals during shifts.

  • Experience and skills

    Required skills include efficient guest check-in/out, telephone communication about room rates and amenities, and adherence to safety policies; desired skills include understanding hotel operations, strong interpersonal communication, task delegation, and upselling products and services.

  • Career development

    Pebble Beach Resorts offers ongoing learning and development opportunities, as well as potential promotions and transfers to advance careers within the company.

  • Work environment and culture

    The company values world-class service, safety, and health compliance, fostering a supportive environment with employee wellness benefits and a drug-free workplace.

  • Company information

    Pebble Beach Resorts is a historic luxury resort operator on California's Monterey Peninsula, managing renowned hotels, golf courses, and hosting premier events like the Pebble Beach Pro-Am and Concours d'Elegance.

  • Job location and travel

    The job is located at The Inn at Spanish Bay, part of Pebble Beach Resorts in Pebble Beach, California.

  • Unique job features

    The role includes unique perks such as access to world-famous golf courses, employee discounts across multiple resort services, and a Health & Wellness Center with free medical access for employees and their families.

Company overview

Pebble Beach Resorts is a renowned luxury resort company located on California's Monterey Peninsula, famous for its world-class golf courses, including Pebble Beach Golf Links. The company generates revenue through its premium accommodations, dining, spa services, and hosting prestigious golf tournaments like the U.S. Open. Established in 1919, Pebble Beach Resorts has a rich history of attracting celebrities and golf enthusiasts, making it a prestigious destination for both leisure and professional events.

How to land this job

  • Position your resume to highlight your customer service skills, experience managing guest interactions, and proficiency in reservation systems, emphasizing your ability to deliver world-class service as described by Pebble Beach Resorts.

  • Focus on showcasing your communication skills, multitasking abilities, and knowledge of safety and health compliance, which are key requirements for the Front Desk Clerk role.

  • Apply through multiple channels including the Pebble Beach Resorts corporate website, LinkedIn job postings, and reputable hospitality job boards to maximize your application visibility.

  • Connect on LinkedIn with current employees in the Front Desk or Guest Services division at Pebble Beach Resorts; use ice breakers like complimenting the resort’s reputation for excellence or asking about their favorite part of working at The Inn at Spanish Bay.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'guest check-in and check-out,' 'reservation management,' 'world-class service,' and 'safety and health policies' to ensure it passes automated screenings.

  • Jennie Johnson's Power Apply feature can automate applying through various platforms, tailor your resume for ATS optimization, and identify relevant LinkedIn connections to network with, freeing you to focus more on preparing for interviews and other job search activities.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.