Job summary
Job post source
This job is directly from AdaptHealth
Job overview
The Patient Liaison (HME) at AdaptHealth is responsible for delivering medical equipment and supplies, educating patients on equipment use, verifying insurance benefits, and supporting sales and service efforts to increase revenue and patient satisfaction.
Responsibilities and impact
The role involves delivering and picking up equipment, educating patients and caregivers, verifying insurance, collecting payments, maintaining equipment, promoting products within hospitals, coordinating referrals, and ensuring compliance with company policies and healthcare regulations.
Experience and skills
Candidates need a high school diploma or equivalent, with preference for an associate degree, one year of related healthcare, administrative, insurance, or customer service experience, valid driver's license, strong communication, customer service, sales motivation, and computer skills.
Company overview
AdaptHealth is a leading provider of home healthcare equipment, supplies, and related services in the United States. They generate revenue through the sale and rental of durable medical equipment (DME), as well as offering services such as home delivery, setup, and maintenance of respiratory and mobility products. Founded in 2012, AdaptHealth has grown rapidly through strategic acquisitions, expanding its footprint and service offerings to meet the needs of patients with chronic conditions. Their commitment to improving patient outcomes and enhancing the quality of life is central to their mission.
How to land this job
Tailor your resume to emphasize your customer service expertise, knowledge of medical equipment, and experience with insurance verification and billing processes as these are central to the Patient Liaison role at AdaptHealth.
Highlight your ability to manage equipment deliveries, train patients on equipment use, and coordinate with hospital staff, showcasing your professionalism and communication skills.
Apply through multiple channels including AdaptHealth's corporate careers page and LinkedIn to maximize your chances of being noticed for this position.
Connect on LinkedIn with current Patient Liaisons or employees in the hospital services division at AdaptHealth; start conversations with ice breakers like asking about their experience managing patient equipment deliveries or inquiring about tips for succeeding in this role.
Optimize your resume for ATS by incorporating key phrases from the job description such as 'insurance verification,' 'patient education,' 'equipment delivery,' 'customer service,' and 'HIPAA compliance' to ensure it passes automated screening.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections for networking, allowing you to focus more on preparing for interviews and other job search activities.
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