PCC Community Wellness Center

Patient Care Representative

OAK PARK, ILPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from PCC Community Wellness Center

  • Job overview

    The Patient Care Representative at PCC Community Wellness Center manages reception operations, patient registration, scheduling, and payment collection, playing a key role in patient service and clinic administration.

  • Responsibilities and impact

    The role involves greeting patients, scheduling appointments, registering patients, verifying insurance, collecting payments, processing claims, managing patient inquiries, and supporting quality improvement efforts.

  • Experience and skills

    Requires a high school diploma or equivalent, 1-2 years of EMR experience preferred, proficiency in MS Office, strong communication skills, attention to detail, and ability to work independently and under pressure.

Company overview

PCC Community Wellness Center is a non-profit healthcare organization dedicated to providing comprehensive primary care services to underserved communities in the Chicago area. They generate revenue through a combination of patient fees, government funding, and grants. Established in 1992, PCC has expanded its services to include behavioral health, dental care, and maternal and child health programs. Their mission is to improve health outcomes by offering accessible, high-quality care regardless of patients' ability to pay.

How to land this job

  • Tailor your resume to emphasize your experience with patient registration, appointment scheduling, and handling patient inquiries, highlighting your proficiency with electronic health records (EHR) and EMR systems.

  • Showcase your ability to manage financial transactions such as collecting co-pays, processing claims, and balancing end-of-day batches, as these are key responsibilities for the Patient Care Representative role.

  • Apply through multiple channels including the PCC Community Wellness Center's official careers page and LinkedIn to maximize your application visibility and chances of being noticed.

  • Connect on LinkedIn with current employees in the Clinic Administration or Office Management teams at PCC Community Wellness Center; initiate conversations by referencing recent organizational initiatives or asking about their experience working in patient care operations.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'patient registration,' 'appointment scheduling,' 'electronic health record,' 'co-pay collection,' and 'claim processing' to ensure your resume passes initial screenings.

  • Consider using Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and other job search activities.

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