Job summary
Job post source
This job is directly from NPower
Job overview
The Helpdesk Level 1 - Tech Training Opportunity role at NPower offers tuition-free IT training and real-world experience to prepare candidates for entry-level IT positions.
Responsibilities and impact
Candidates will participate in up to 20 weeks of virtual instructor-led training, complete paid internships or project-based learning, earn industry certifications, and receive mentoring and job placement assistance.
Compensation and benefits
The program includes paid internship opportunities, industry-recognized certifications, employment readiness workshops, job placement assistance, and ongoing social service and personal development support.
Experience and skills
Applicants must be young adults aged 18-26 or military veterans/spouses over 21, have a high school diploma or equivalent, be legally authorized to work in the US, and reside near specified cities; no prior IT experience is required as training is provided.
Career development
The program offers professional growth through certifications, mentorship from senior IT professionals, and job placement with top employers.
Work environment and culture
NPower provides a supportive learning environment with mentoring, social service support, and employment readiness workshops to foster personal and professional development.
Company information
NPower is an organization focused on providing free tech training and job placement support to young adults and military veterans to help them enter the IT workforce.
Job location and travel
The training and opportunities are available virtually and in or near cities including Baltimore, Brooklyn/New York City, Dallas, San Antonio, Houston, Detroit, Newark, St. Louis, Kansas City, Raleigh, and Dayton.
Unique job features
The program uniquely combines tuition-free training, paid internships, multiple industry certifications, mentoring, and job placement assistance specifically targeting young adults and military veterans.
Company overview
NPower is a nonprofit organization dedicated to providing free technology training and career development to underserved young adults and military veterans. They make money through donations, grants, and partnerships with corporations and government agencies. Founded in 2000, NPower has grown significantly, expanding its programs across multiple U.S. states and Canada, and has established a strong network of alumni and employer partners to support job placement and career advancement for its graduates.
How to land this job
Tailor your resume to highlight any foundational IT knowledge, eagerness to learn, and adaptability, as this entry-level Helpdesk position emphasizes mastering tech fundamentals through training and hands-on experience.
Emphasize any exposure or familiarity with technologies like Microsoft, Cisco, AWS, or certifications related to CompTIA A+ and Google IT Support to align with the program's focus areas.
Apply through multiple channels including NPower's official website and LinkedIn job postings to maximize your chances of being noticed for this opportunity.
Connect with current or past participants and mentors within NPower's Tech Fundamentals program on LinkedIn; start conversations with ice breakers like asking about their experience with the paid internship or certification process, or how the mentoring helped them.
Optimize your resume for ATS by including keywords from the job description such as 'IT Fundamentals,' 'CompTIA A+,' 'Google IT Support Certificate,' 'paid internship,' and 'employment readiness workshops' to ensure your application passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identifying all application portals, and finding LinkedIn contacts to network with, so you can focus more on preparing for interviews and gaining skills.
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