City of Fort Worth

Assistant IT Solutions Director

FORT WORTH, TXPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from City of Fort Worth

  • Job overview

    The Assistant IT Solutions Director at City of Fort Worth leads the public safety division and oversees IT infrastructure, operations, and helpdesk support, impacting city-wide technology services.

  • Responsibilities and impact

    The role involves managing IT operations, supervising staff, developing policies, ensuring compliance, budget participation, and supporting a 24/7 environment to maintain robust IT services.

  • Compensation and benefits

    The position offers an hourly pay range of $61.64 to $81.67, equivalent to $128,214 to $169,884 annually, with benefits including 11 paid holidays, medical, dental, vision insurance, paid time off, pension plan, and professional development opportunities.

  • Experience and skills

    Candidates must have a bachelor's degree in a related field, six years of IT management experience including two years supervisory, a valid driver's license, and pass a CJIS background check; preferred skills include IT infrastructure management, project management, security knowledge, and vendor management.

  • Career development

    Professional development opportunities are provided as part of the benefits, supporting career growth within the city's IT department.

  • Work environment and culture

    The City of Fort Worth values exceptional customer experience, diversity, continuous improvement, ethical behavior, and accountability in a supportive and inclusive work environment.

  • Company information

    City of Fort Worth is a rapidly growing large city serving over 1,000,000 residents with a commitment to diversity and ethical service.

  • Team overview

    The position is within the IT Solutions’ Infrastructure / Operations / Public Safety Division, overseeing a newly created public safety division and other IT operational teams.

  • Job location and travel

    The job is based in Fort Worth with standard Monday to Friday 8am-5pm hours, some evening/weekend work, and 24/7 responsibilities.

  • Application process

    Applicants must pass a CJIS fingerprint-based background check and comply with city hiring policies; the job posting closes on July 21, 2025.

  • Unique job features

    This role uniquely combines public safety IT oversight with general IT infrastructure and helpdesk management, requiring flexibility to support a 24/7 operational environment.

Company overview

The City of Fort Worth is a municipal government entity responsible for providing essential services and infrastructure to the residents of Fort Worth, Texas. It generates revenue through property taxes, sales taxes, utility fees, and various service charges. Historically, Fort Worth has evolved from a frontier outpost to a modern urban center, playing a significant role in the cattle industry and later diversifying into sectors like aviation, technology, and healthcare. The city government focuses on urban development, public safety, and community services to enhance the quality of life for its citizens.

How to land this job

  • Position your resume to highlight leadership in IT infrastructure, public safety technology, and helpdesk operations to align with the Assistant IT Solutions Director role at City of Fort Worth.

  • Emphasize experience managing IT projects, supervising teams, and ensuring compliance with federal and local regulations, particularly in environments requiring 24/7 operational support.

  • Apply through multiple platforms including the City of Fort Worth's official career page and LinkedIn to maximize your exposure to recruiters and hiring managers.

  • Connect on LinkedIn with current IT Solutions division staff at City of Fort Worth; break the ice by referencing recent city IT initiatives, asking about the division's strategic goals, or expressing enthusiasm for supporting public safety technology.

  • Optimize your resume for ATS by incorporating keywords such as 'IT infrastructure management,' 'public safety division,' 'cybersecurity,' 'vendor management,' and '7x24 operational support' to ensure it passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, discover multiple application portals, and identify relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.

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