Waccamaw Management, LLC

Customer Service - Community Activity Center

FUQUAY VARINA, NCPosted 18 days ago

Job summary

  • Job post source

    This job is directly from Waccamaw Management, LLC as it is posted under their name and describes specific duties at their community activity center.

  • Job overview

    The Customer Service - Community Activity Center role involves supporting residents at a 55+ community's activity center, enhancing resident experience through direct interaction and administrative support.

  • Responsibilities and impact

    The role includes welcoming homeowners and guests, performing administrative tasks supporting the HOA's mission, coordinating clubhouse reservations, and addressing resident needs to create a positive community experience.

  • Experience and skills

    Candidates should have proficiency in Microsoft Office, strong communication skills, be self-motivated, detail-oriented, and possess time management skills. A high school diploma or GED is required, with 0-3 years of related experience; hospitality experience is preferred.

  • Company information

    Waccamaw Management, LLC is associated with Associa, a large community management company with over 225 offices in North America, serving nearly five million residents and known for its expertise and innovation in community management.

  • Job location and travel

    The position is located in Fuquay-Varina at an active 55+ community, with part-time hours including weekdays and weekends with varied shifts.

Company overview

Waccamaw Management, LLC is a property management company specializing in providing comprehensive management services for homeowner associations (HOAs), condominiums, and commercial properties primarily in the southeastern United States. They generate revenue by offering tailored solutions such as financial management, maintenance coordination, administrative support, and community governance assistance to their clients. Established in 1987, the company has built a reputation for fostering strong relationships with property owners and boards, emphasizing professionalism and customer service. Their expertise in community association management has positioned them as a trusted partner in the real estate sector.

How to land this job

  • Tailor your resume to emphasize your proficiency with Microsoft Office products, highlighting Word, Excel, and Outlook skills, as these are key requirements for the Customer Service role at Waccamaw Management, LLC.

  • Showcase your professional communication abilities, both written and verbal, and your experience in creating positive customer interactions, reflecting the job's focus on welcoming and assisting homeowners and guests.

  • Highlight any experience in hospitality or customer service roles, even if limited, as this aligns closely with the duties of supporting residents and managing community activities.

  • Apply through multiple platforms including Waccamaw Management's corporate website and LinkedIn to maximize your chances of being noticed for this part-time position.

  • Connect with current employees in the community management or customer service divisions at Waccamaw on LinkedIn; use ice breakers like commenting on the company’s commitment to community impact or asking about the daily challenges of the role to start conversations.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'Microsoft Office,' 'community support,' 'administrative tasks,' and 'communication skills' to ensure it passes initial screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.

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