Pacers Sports & Entertainment

Salesforce Marketing Cloud Coordinator

INDIANAPOLIS, INPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Pacers Sports & Entertainment

  • Job overview

    The Salesforce Marketing Cloud Coordinator at Pacers Sports & Entertainment executes marketing campaigns using Salesforce Marketing Cloud to support multiple business units, enhancing customer engagement through email and SMS marketing.

  • Responsibilities and impact

    The role involves supporting Salesforce Marketing Cloud operations, creating targeted email and SMS campaigns, managing data and reporting, coordinating project timelines, and collaborating on creative content development.

  • Experience and skills

    Candidates should have hands-on experience with Salesforce Marketing Cloud, a bachelor's degree preferred, knowledge of digital marketing, email and SMS marketing, familiarity with SQL, Tableau, and Microsoft Office, and strong communication and analytical skills.

  • Work environment and culture

    Pacers Sports & Entertainment values respect, teamwork, trust, passion, and excellence, fostering a collaborative and inclusive work environment focused on community impact and memorable fan experiences.

  • Company information

    Pacers Sports & Entertainment is a sports and entertainment company managing the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, Gainbridge Fieldhouse, and WNBA 2025 All Star Weekend, dedicated to community impact and excellence.

  • Team overview

    The position reports to the Marketing Cloud Manager and works within the Customer Engagement team supporting various business units.

  • Job location and travel

    This is an on-site role located in Indianapolis, IN, with work environments ranging from office settings to the loud game environment at Gainbridge Fieldhouse.

  • Unique job features

    The job offers exposure to multiple Salesforce products, opportunities to work on diverse marketing campaigns across sports and entertainment properties, and involvement in innovative marketing technologies and data-driven decision-making.

Company overview

Pacers Sports & Entertainment is a premier sports and entertainment organization based in Indianapolis, Indiana. The company owns and operates the Indiana Pacers of the NBA, the Indiana Fever of the WNBA, and the Pacers Gaming esports team. Revenue is generated through ticket sales, broadcasting rights, sponsorships, and merchandise. Founded in 1967, the company has a rich history, including multiple playoff appearances and a strong community presence through various outreach programs.

How to land this job

  • Position your resume to highlight hands-on experience with Salesforce Marketing Cloud, emphasizing skills in Journey Builder, Automation Studio, and SMS marketing strategies to align with Pacers Sports & Entertainment's technical needs.

  • Showcase your ability to manage multi-channel campaigns, including email and SMS, and your proficiency in data analysis and reporting tools like SQL and Tableau to meet the role’s data-driven expectations.

  • Apply through multiple channels such as the Pacers Sports & Entertainment corporate careers page, LinkedIn, and other job boards where the position is listed to maximize your visibility.

  • Connect with members of the Customer Engagement team or Marketing Cloud division at Pacers Sports & Entertainment on LinkedIn; use ice breakers like commenting on recent Pacers marketing campaigns or asking about their experience with Salesforce Marketing Cloud implementations.

  • Optimize your resume for ATS by including keywords from the job description such as 'Salesforce Marketing Cloud,' 'Journey Builder,' 'Automation Studio,' 'SMS marketing,' 'data analysis,' and 'campaign management' to ensure your application passes initial screenings.

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