AutoNation

Automotive eCommerce & Retail Sales Associate - AutoNation Ford Fort Worth

FORT WORTH, TXPosted 17 days ago

Job summary

  • Job post source

    This job is directly from AutoNation

  • Job overview

    The Automotive eCommerce & Retail Sales Associate at AutoNation Ford Fort Worth supports vehicle sales by guiding customers through online, phone, and in-person interactions to facilitate purchases in a no-haggle environment, enhancing customer satisfaction and loyalty.

  • Responsibilities and impact

    The associate responds promptly to leads, answers customer questions, assists in vehicle selection, negotiates payment terms, closes sales, and follows up post-purchase to ensure satisfaction and support service transitions.

  • Compensation and benefits

    The position offers competitive compensation, 401k matching, health, dental, vision insurance, maternity benefits, associate discounts on vehicles and services, and access to exclusive deals through YouDecide, along with participation in charitable initiatives.

  • Experience and skills

    Candidates should have a high school diploma or equivalent, proven customer service skills, prior sales experience preferably in retail, strong communication and organizational skills, willingness to follow up with customers, technology aptitude, and a valid in-state driver's license with a safe driving record.

  • Work environment and culture

    AutoNation fosters a respectful, diverse, equitable, and inclusive workplace culture focused on innovation, teamwork, and making a positive impact in the automotive industry and communities served.

  • Company information

    AutoNation is a leading US automotive retailer with a nationwide dealership network offering new and used vehicles, financing, parts, maintenance, and repair services, and is known for its philanthropic efforts through DRV PNK.

  • Job location and travel

    The role is based at AutoNation Ford Fort Worth, with interactions occurring online, by phone, and in person at the dealership.

  • Unique job features

    This role uniquely combines eCommerce and traditional retail sales in a no-haggle environment, emphasizing exceptional customer experience and follow-up to drive loyalty and support ownership.

Company overview

AutoNation is the largest automotive retailer in the United States, specializing in the sale of new and used vehicles, as well as offering automotive repair services, parts, and collision services. Founded in 1996 by entrepreneur H. Wayne Huizenga, the company operates over 300 retail locations across the country. AutoNation generates revenue through vehicle sales, financing, insurance products, and service and parts operations. The company is known for its customer-centric approach and innovative practices, such as its AutoNation Express online car-buying platform.

How to land this job

  • Position your resume to highlight your exceptional customer service skills and your ability to manage multiple communication channels such as phone, internet, and in-person interactions, as these are core to the eCommerce & Retail Sales Associate role at AutoNation Ford Fort Worth.

  • Emphasize your sales experience, particularly in retail or automotive environments, and your proven track record of meeting or exceeding sales targets, along with strong consultative and organizational skills.

  • Apply through multiple channels including AutoNation’s official corporate careers site and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.

  • Connect with current AutoNation employees in the sales or eCommerce divisions on LinkedIn; use ice breakers like commenting on their recent posts about customer experience or asking about the company culture and what they enjoy most about working at AutoNation.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer experience,' 'sales,' 'consultative skills,' 'technology,' and 'follow-up,' ensuring your resume passes automated screenings effectively.

  • Leverage Jennie Johnson’s Power Apply feature to streamline applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and other job search activities.

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