Job summary
Job post source
This job is directly from O'Reilly Auto Parts
Job overview
The Installer Service Specialist at O'Reilly Auto Parts is a technical parts specialist role focused on servicing professional customers and managing delivery operations to ensure timely and accurate order fulfillment.
Responsibilities and impact
The role involves working with professional customers to build sales relationships, taking and invoicing orders, directing delivery specialists, maintaining delivery vehicles, auditing returns, assisting at counters, and supporting customer labor claims.
Compensation and benefits
The position offers competitive wages, paid time off, stock purchase plan, 401k with employer contributions starting day one, medical, dental, and vision insurance, health programs, tuition assistance, and career growth opportunities.
Experience and skills
Required qualifications include a strong background in mechanics and above-average communication skills; desired qualifications include hands-on automotive repair knowledge, ASE certification, and bilingual skills, especially Spanish.
Career development
O'Reilly Auto Parts promotes from within and encourages career growth through internal advancement and educational assistance programs.
Work environment and culture
The company values diversity, equal opportunity, and provides reasonable accommodations, fostering an inclusive and supportive work environment.
Company information
O'Reilly Auto Parts is a stable and growing company with a strong promote-from-within philosophy and a history of successful career development stories.
Application process
Applicants may request accommodations during application or employment by contacting the provided email or phone number; specific application steps are not detailed.
Unique job features
The job features direct interaction with professional customers, oversight of delivery operations, and opportunities to apply technical automotive knowledge in a retail environment.
Company overview
O'Reilly Auto Parts is a leading retailer in the automotive aftermarket industry, providing a wide range of auto parts, tools, supplies, equipment, and accessories. Founded in 1957, the company has grown through strategic acquisitions and organic expansion, now operating over 5,000 stores across the United States and Mexico. They generate revenue by selling products to both professional service providers and do-it-yourself customers, leveraging a robust supply chain and knowledgeable staff to ensure customer satisfaction. Key historical milestones include its IPO in 1993 and the acquisition of CSK Auto in 2008, which significantly expanded its market presence.
How to land this job
Position your resume to highlight your strong mechanical background and hands-on automotive repair knowledge, emphasizing any ASE certifications or bilingual abilities, especially Spanish fluency, to align with O'Reilly Auto Parts' preferences.
Focus on showcasing your customer service skills, experience working with professional customers, and ability to manage delivery logistics, as these are key elements of the Installer Service Specialist role.
Apply through multiple channels including O'Reilly Auto Parts' corporate careers site and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current employees in the installer service or parts specialist divisions on LinkedIn, and use ice breakers like commenting on their recent posts about customer service excellence or asking about their experience working with delivery teams to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'mechanics,' 'customer orders,' 'delivery coordination,' 'ASE certification,' and 'bilingual,' ensuring your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and follow-ups.
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