Job summary
Job overview
The Relationship Banker I at The Fidelity Bank is responsible for conducting teller and cash vault transactions while providing exceptional customer service and helping customers achieve their financial goals.
Responsibilities and impact
Daily responsibilities include handling customer transactions, identifying customer needs for bank products, assisting with internal controls, and achieving individual and team scorecard goals.
Experience and skills
Candidates should have a high school diploma or GED, one year of cash handling and customer service experience, strong relationship skills, and basic math and computer skills.
Company information
The Fidelity Bank is an equal opportunity employer focused on providing quality banking services and achieving customer satisfaction.
Company overview
The Fidelity Bank is a leading financial institution in Nigeria, providing a wide range of banking services including personal, commercial, and corporate banking. They generate revenue through interest on loans, fees for services, and investment income. Established in 1988, the bank has grown significantly, merging with other banks and expanding its digital banking capabilities to enhance customer experience. Fidelity Bank is known for its strong commitment to customer service and innovative financial solutions.
How to land this job
Tailor your resume to highlight your cash handling experience and customer service skills, emphasizing your ability to conduct transactions accurately and provide exceptional service, which are key for the Relationship Banker I role at The Fidelity Bank.
Showcase your strong relationship skills and sales capabilities in your resume, as these are vital for identifying customer needs and offering appropriate bank products and services.
Apply through multiple channels, including The Fidelity Bank's corporate website and LinkedIn, to maximize your exposure and chances of landing an interview for the Relationship Banker I position.
Connect with current employees in the banking division at The Fidelity Bank on LinkedIn, and use ice breakers such as asking about their experiences in the role or their favorite aspect of working at the bank.
Ensure your resume is optimized for ATS systems by including relevant keywords from the job description, such as 'cash handling,' 'customer service,' and 'sales skills,' to increase your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, helping you efficiently tailor your resume and identify the best channels for submission while allowing you to focus on other aspects of your job search.
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