Job summary
Job overview
The Cocktail Server at Rivers Casino Philadelphia is responsible for providing exceptional beverage service to casino customers, ensuring a welcoming atmosphere and high standards of customer service.
Responsibilities and impact
Daily responsibilities include serving beverages, maintaining cleanliness, adhering to company policies, and ensuring guest satisfaction while monitoring alcohol consumption.
Experience and skills
Candidates must be at least 18 years old, possess a high school diploma or equivalent, and have good customer service skills; prior experience is helpful but not required.
Work environment and culture
The company emphasizes team member engagement as a foundation for a great culture and superior guest service, promoting positive interactions and professionalism.
Company information
Rivers Casino Philadelphia is a premier gaming and entertainment destination, known for its commitment to customer service and a vibrant atmosphere.
Company overview
Rivers Casino Philadelphia is a premier gaming and entertainment destination located on the Delaware River waterfront. The casino offers a wide range of gaming options, including slot machines, table games, and a poker room, and it generates revenue primarily through gaming operations, dining, and entertainment events. Opened in 2010 as SugarHouse Casino, it rebranded to Rivers Casino Philadelphia in 2019 to align with other properties under the Rush Street Gaming umbrella. The casino is known for its community involvement and contributions to local economic development.
How to land this job
Tailor your resume to highlight your customer service skills and experience in the hospitality industry, focusing on your ability to create a welcoming environment and deliver exceptional service.
Emphasize your knowledge of beverage service, cash handling, and adherence to sanitation guidelines, as these are critical aspects of the Cocktail Server role.
Apply through multiple platforms, including the Rivers Casino Philadelphia corporate site and LinkedIn, to maximize your visibility for this position.
Connect with current employees in the hospitality division at Rivers Casino Philadelphia on LinkedIn to gather insights about the role and the company culture; potential ice breakers include asking about their favorite part of working there or inquiring about any recent events at the casino.
Optimize your resume for ATS systems by incorporating key phrases from the job description, such as 'customer service', 'beverage service', and 'guest interaction', to enhance your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature to efficiently tailor your application materials, apply through various channels, and identify networking opportunities, allowing you to focus more on your job search strategy.
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