Job summary
Job post source
This job is directly from Vans
Job overview
The Digital Operations Manager at Vans oversees the daily operations of the AMER eCommerce department, ensuring smooth digital platform functionality and supporting cross-functional teams.
Responsibilities and impact
The role involves managing digital platform priorities, collaborating with stakeholders and technology teams, acting as QA owner for releases, training eCommerce teams, resolving bugs, and supporting 24/7 website operations.
Compensation and benefits
The position offers an annual salary range of $96,600 to $120,750, eligibility for additional incentive compensation, and a comprehensive benefits package including medical, dental, vision, and 401(k).
Experience and skills
Candidates need 8-10 years of experience with eCommerce platforms like Salesforce, knowledge of software development lifecycle, agile methodology, A/B testing tools, and strong communication skills; web development and agency management experience are preferred.
Career development
Vans provides extensive development and growth opportunities for current and future roles, supporting employee advancement.
Work environment and culture
Vans fosters a diverse, inclusive culture rooted in respect, connection, authenticity, and a commitment to diversity, equity, and inclusion (DEI).
Company information
Vans is a brand rooted in skateboarding culture, driven by a mission to inspire freedom and progression, with a global community focus and a commitment to pushing culture forward.
Team overview
The candidate will work closely with merchandising, catalog, digital technology, and retail operations teams, reporting to the Director of Digital Operations.
Unique job features
This role is distinguished by its responsibility as the SME for Vans' digital platform, involvement in cross-departmental collaboration, and 24/7 operational support duties.
Company overview
Vans is a renowned American manufacturer of skateboarding shoes and related apparel, founded in 1966 by Paul Van Doren, Gordon Lee, and Serge Delia. The company generates revenue primarily through the sale of footwear, clothing, and accessories, catering to the skateboarding, surfing, and snowboarding communities. Vans has a rich history of cultural influence, including its iconic checkerboard pattern and collaborations with artists and brands. Notably, Vans sponsors events like the Vans Warped Tour and operates House of Vans venues, fostering a strong connection with youth culture and extreme sports.
How to land this job
Tailor your resume to emphasize your extensive experience managing eCommerce platforms like Salesforce, focusing on promotion, catalog, and order management, which are critical for Vans' digital operations.
Highlight your proficiency with agile methodologies, software development lifecycle, and production incident management, showcasing your ability to lead cross-functional projects and maintain operational continuity.
Showcase your skills in configuring and managing A/B testing and personalization tools, as well as your familiarity with tools like JIRA, Confluence, Google Analytics, Optimizely, and Cloudinary to demonstrate your technical expertise.
Apply through multiple channels including Vans' corporate careers site and LinkedIn to maximize your application visibility and increase your chances of being noticed by recruiters.
Connect with current Vans Digital Operations or eCommerce team members on LinkedIn, using ice breakers such as commenting on recent Vans digital initiatives or asking about their experience working with the Vans website technology stack to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'eCommerce platform,' 'Salesforce,' 'A/B testing,' 'agile methodology,' 'production incident management,' and 'digital operations' to ensure your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume to the job description, and identify relevant Vans contacts on LinkedIn, allowing you to focus your energy on networking and interview preparation.
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