Saving Sight

Patient Service Specialist

Posted 30+ days ago

Job summary

  • Job post source

    This job is from a recruiting firm hiring for a separate company

  • Job overview

    The Patient Service Specialist at Saving Sight plays a crucial role in connecting patients with healthcare providers and ensuring they receive high-quality serum tears.

  • Responsibilities and impact

    Daily responsibilities include engaging with patients, collaborating with healthcare professionals, processing orders, and delivering exceptional customer service.

  • Compensation and benefits

    The position offers a competitive compensation of $19.43 per hour, free employee healthcare, and 6 weeks of PTO among other benefits.

  • Experience and skills

    Candidates should have a passion for patient care, strong communication and organizational skills, with a healthcare background being a plus.

  • Career development

    There are opportunities for growth and professional development within the supportive team environment.

  • Work environment and culture

    The company fosters a supportive team environment where contributions are valued and impactful.

  • Company information

    Saving Sight, through its brand Vital Tears, specializes in providing convenient serum tears for patients suffering from dry eye disease across the United States.

  • Team overview

    The specific team dynamics are not detailed, but collaboration with healthcare professionals is emphasized.

  • Job location and travel

    The job schedule is Monday to Friday from 10:30 am to 7 pm, but specific geographical location details are not provided.

  • Application process

    Interested candidates are encouraged to apply immediately to join the mission of helping dry eye sufferers.

  • Unique job features

    The role distinguishes itself through its focus on patient care and the opportunity to make a significant impact on patients' lives.

Company overview

Saving Sight is a nonprofit organization dedicated to preventing blindness and preserving sight through various programs and services. They make money primarily through donations, grants, and partnerships with healthcare providers and community organizations. Established in 1960, the organization has a rich history of providing eye tissue for transplants, supporting eye health education, and conducting vision screenings. Their mission-driven approach focuses on enhancing the quality of life by ensuring access to essential eye care services.

How to land this job

  • Position your resume to showcase your passion for patient care, emphasizing any relevant experience in customer service or healthcare environments that align with the mission of Saving Sight.

  • Highlight your strong communication skills, particularly your ability to engage empathetically with patients and collaborate effectively with healthcare providers, as these are crucial for the Patient Service Specialist role.

  • Apply through multiple channels, including Saving Sight's corporate site and LinkedIn, to enhance your visibility and chances of landing an interview for this position.

  • Connect with individuals in the patient services division at Saving Sight on LinkedIn to inquire about the role; consider ice breakers like asking about their experience with patient interactions or expressing your enthusiasm for their mission.

  • Optimize your resume for ATS by incorporating keywords from the job description, such as 'patient communication,' 'order processing,' and 'customer service excellence,' to ensure it passes initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on preparing for interviews and networking effectively.

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