Job summary
Job post source
This job is directly from Cityside Fiber
Job overview
The Installation Technician II at Cityside Fiber plays a crucial role in installing and maintaining fiber-based internet services, contributing to the company's mission of providing exceptional connectivity.
Responsibilities and impact
Daily responsibilities include installing fiber internet services, performing maintenance and troubleshooting, ensuring quality standards, and communicating with customers regarding installations.
Compensation and benefits
The starting pay is $26 per hour, with additional stipends for work boots and cell phone usage, alongside a comprehensive benefits package including medical and dental coverage, paid time off, and a 401(k) plan.
Experience and skills
Candidates should have a high school diploma or GED, 3+ years of experience as an installation technician, excellent customer service skills, and a strong understanding of telecommunications infrastructure.
Career development
Cityside Fiber offers significant growth potential and opportunities for training and career advancement within the rapidly evolving telecommunications industry.
Work environment and culture
The company values innovation, accountability, and trust, fostering a fun and employee-focused environment that prioritizes customer satisfaction.
Company information
Cityside Fiber is an emerging telecommunications infrastructure developer and internet service provider based in Irvine, California, focused on expanding its network to meet growing demand.
Team overview
The Installation Technician II will be part of the Field Operations Department, working closely with a team to ensure efficient installations and maintenance of services.
Job location and travel
The position is based in Irvine, California, with travel required to project and customer sites.
Application process
Applicants are encouraged to submit their resumes directly through the Cityside Fiber careers site for efficient processing.
Unique job features
Unique aspects of the job include autonomy in building telecommunications services, competitive pay, and opportunities for participation in corporate athletic teams and company-hosted events.
Company overview
Cityside Fiber, founded in 2021 and headquartered in Irvine, California, is a telecommunications infrastructure developer and internet service provider. The company specializes in designing, constructing, and operating fiber-to-the-premise (FTTP) networks, primarily serving Orange County. Cityside Fiber aims to transform communities into digital cities by offering high-speed internet and WiFi connectivity, with plans to expand its network throughout the region. Their services include symmetrical internet speeds up to 10 Gbps, targeting both residential and commercial customers. The company is actively expanding its infrastructure, starting construction in areas like Lake Forest and North Tustin.
How to land this job
Position your resume to showcase your experience with fiber internet installation and maintenance, emphasizing your customer service skills and ability to work in a team environment.
Highlight your familiarity with safety protocols, troubleshooting skills, and any previous roles that involved working under pressure, as these are crucial for the Installation Technician II role.
Apply through multiple platforms including Cityside Fiber's corporate site and LinkedIn to increase your chances of being noticed by hiring managers.
Connect with current employees in the Field Operations Department on LinkedIn, and consider ice breakers like asking about their experience with the company culture or inquiring about the team dynamics.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'fiber internet service', 'installation', 'troubleshooting', and 'customer service' to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and you are applying through the most effective channels, while also identifying networking opportunities.
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