Job summary
Job post source
This job is directly from Heaton Eye Associates
Job overview
The Front Desk Receptionist at Heaton Eye Associates manages patient relations and clerical tasks to ensure smooth clinic operations and excellent customer service.
Responsibilities and impact
The receptionist greets patients, schedules appointments, verifies patient information, handles phone inquiries, manages check-in and check-out processes, maintains records, prepares schedules, follows up on no-shows, closes the front desk daily, and maintains the lobby area.
Compensation and benefits
Benefits include affordable health and dental insurance, vision care, life insurance, paid time off, and a 401K plan.
Experience and skills
Requires minimum one year of office experience, preferably six months in a medical office, a high school diploma or equivalent, knowledge of practice management software, good communication skills, dependability, multitasking ability, and a positive attitude; bilingual preferred.
Work environment and culture
Heaton Eye Associates values leadership in technology and patient care, fostering a professional and supportive environment focused on patient comfort and service excellence.
Company information
Heaton Eye Associates has over 40 years of experience in East Texas, offering advanced eye care services including LASIK and premium lens surgeries, with a commitment to innovation and patient care.
Job location and travel
The position is located in East Texas with offices in Tyler, Longview, and Athens, offering a family-friendly environment with local cultural and outdoor activities.
Unique job features
The role involves working with state-of-the-art ophthalmology technology and being part of a pioneering eye care practice in the region.
Company overview
Heaton Eye Associates is a comprehensive ophthalmology practice based in East Texas, specializing in advanced eye care services, including cataract surgery, LASIK, glaucoma treatment, and retina care. Established over 35 years ago, the organization has built a reputation for utilizing state-of-the-art technology and a patient-centered approach to deliver exceptional vision care. The practice generates revenue through medical procedures, optical product sales, and specialized treatments. Its long-standing commitment to innovation and community service makes it a trusted leader in the region's eye care industry.
How to land this job
Tailor your resume to highlight your experience in customer service, medical office tasks, and proficiency with practice management software, emphasizing accuracy and professionalism in patient interactions.
Focus on showcasing your ability to manage multiple clerical duties such as scheduling, verifying patient information, handling payments, and maintaining records, as these are core to the Front Desk Receptionist role.
Apply through multiple platforms including Heaton Eye Associates' corporate website and LinkedIn to maximize your application's reach and visibility.
Connect with current employees in the administrative or front desk roles at Heaton Eye Associates on LinkedIn; start conversations by complimenting their dedication to patient care or asking about the clinic's technology advancements to break the ice.
Optimize your resume for ATS by including keywords from the job description such as 'patient relations,' 'scheduling appointments,' 'practice management software,' 'customer service,' and 'multi-task oriented' to improve screening success.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, locate multiple job posting sites, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and follow-ups.
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