Job summary
Job post source
This job is directly from Priority Wire & Cable
Job overview
The Network Operations & Help Desk Manager at Priority Wire & Cable will oversee a team providing technical support and manage the organization's network infrastructure to ensure optimal performance.
Responsibilities and impact
Responsibilities include leading troubleshooting efforts, ensuring documentation of network operations, managing system maintenance, implementing compliance policies, training the team, automating tasks, advising on budgets, and acting as an escalation point for critical issues.
Compensation and benefits
The position offers a competitive salary, 100% paid medical and dental insurance for employees and dependents, HSA with employer contributions, life insurance, short-term disability, a 401(k) plan, profit sharing, paid holidays, and PTO.
Experience and skills
Candidates should have a bachelor's degree in a relevant field, 5 years of experience in networking or IT support, and 1-3 years of supervisory experience, along with strong technical knowledge in various IT areas.
Company information
Priority Wire & Cable specializes in providing wire and cable products and services, focusing on quality and customer satisfaction.
Job location and travel
The position is located in Little Rock, AR, and may require participation in an on-call schedule.
Company overview
Priority Wire & Cable is a prominent distributor of electrical wire and cable products, serving a diverse range of industries including construction, utilities, and telecommunications. The company generates revenue by sourcing high-quality products from manufacturers and supplying them to customers through an extensive distribution network across North America. Established in 1993, Priority Wire & Cable has built a reputation for exceptional customer service and rapid delivery, which has been a cornerstone of its growth and success. The company prides itself on maintaining large inventories and offering a wide variety of products to meet the evolving needs of its clients.
How to land this job
Tailor your resume to emphasize your leadership experience and technical expertise in network operations and IT support, showcasing your ability to manage teams and resolve complex issues effectively.
Highlight your familiarity with network protocols and management software, as well as your experience in implementing policies that ensure compliance and minimize downtime.
Apply through multiple channels, including the Priority Wire & Cable corporate site and LinkedIn, to enhance your chances of being noticed among a high volume of applicants.
Connect with professionals in the IT division at Priority Wire & Cable on LinkedIn to gain insights about the position; consider ice breakers like asking about their experience with specific technologies mentioned in the job description or discussing industry trends.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'network administration,' 'ticketing solutions,' and 'network security protocols,' to ensure it passes initial screenings.
Remember that Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is optimized and submitted to the right channels.
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