Job summary
Job post source
This job is directly from Charlotte Aquatics as indicated by the direct application instructions and member school ownership.
Job overview
The Aquatics Manager at Charlotte Aquatics is a leadership role focused on staff development and enhancing customer experience to support the organization's mission of teaching swimming and building community.
Responsibilities and impact
The role involves managing and supporting staff, ensuring smooth program operations, engaging with families, providing feedback and coaching, resolving customer concerns, and fostering a positive team culture.
Compensation and benefits
The position offers performance-based bonuses, paid time off, and training and development opportunities.
Experience and skills
Candidates should have strong leadership and management skills, confidence in giving feedback, professionalism, passion for working with children and families, and teamwork abilities; experience in early childhood development, customer service, team management, or swim instruction is a plus.
Career development
The job provides ongoing leadership training and opportunities for professional growth within a mission-driven, family-centered environment.
Work environment and culture
Charlotte Aquatics promotes a warm, supportive, and growth-oriented culture valuing heart, connection, and empowerment for both staff and customers.
Company information
Charlotte Aquatics is a mission-driven swim school focused on building confidence, safety, and connection in children through swimming, operating with a relationship-based learning approach.
Team overview
The candidate will join a leadership team committed to supporting staff and families, fostering a positive and connected team environment.
Application process
Applicants apply directly to the member school, with hiring decisions made by the school's management; inquiries should be directed to the school, not the US Swim School Association.
Unique job features
This role uniquely combines leadership in team development with direct customer engagement in a family-centered, mission-driven swim school environment.
Company overview
Charlotte Aquatics is a swim school based in Charlotte, North Carolina, specializing in swim instruction for children and adults of all skill levels. The company generates revenue through group and private swim lessons, water safety programs, and specialized training such as infant survival and stroke development classes. Founded in 1996, Charlotte Aquatics has built a strong reputation for its certified instructors, small class sizes, and a curriculum focused on water safety and progressive skill-building. The facility features a heated indoor pool, allowing year-round instruction, and emphasizes a family-friendly, supportive learning environment. Candidates should be aware of the company's commitment to safety, community engagement, and fostering lifelong swimming skills.
How to land this job
Position your resume to showcase strong leadership and team management skills, emphasizing your ability to mentor staff and foster a positive, supportive culture as highlighted by Charlotte Aquatics.
Highlight experience in customer service and conflict resolution, demonstrating your capability to handle customer concerns thoughtfully and professionally, aligning with the job’s focus on customer engagement.
Apply through multiple channels such as Charlotte Aquatics’ official website, LinkedIn, and other job boards to maximize your application visibility for the Aquatics Manager role.
Connect with current leaders or team members at Charlotte Aquatics on LinkedIn, using ice breakers like commenting on their commitment to community impact or asking about their experience with staff development and customer engagement at the company.
Optimize your resume for ATS by including keywords from the job description like 'leadership,' 'staff development,' 'customer engagement,' 'team culture,' and 'conflict resolution' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find the best online portals to apply through, and identify relevant LinkedIn contacts to network with, saving you time and increasing your chances of landing the role.
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