Job summary
Job post source
This job is directly from Plymouth Physical Therapy Specialists
Job overview
The Receptionist role at Plymouth Physical Therapy Specialists is essential for managing patient flow and providing excellent front desk customer service in a healthcare setting.
Responsibilities and impact
The receptionist will coordinate patient check-in, treatment, and check-out processes, manage scheduling, handle payments, update patient records, verify insurance, answer phones, maintain the waiting area, and support administrative staff.
Experience and skills
Candidates should have at least 1 year of medical front office experience, excellent phone skills, proficiency in Word and Excel, and preferably experience with medical software; a team player attitude and focus on customer service are required.
Career development
The role offers opportunities to assist the Director and Practice Manager, providing chances to learn and grow in healthcare administration.
Job location and travel
The job is located in Canton with clinic hours from 6:00 AM to 7:00 PM and some Saturdays required.
Unique job features
The position involves adherence to HIPAA regulations and contributes directly to patient experience and care quality.
Company overview
Plymouth Physical Therapy Specialists is a healthcare provider specializing in physical therapy services aimed at rehabilitation and pain management. They generate revenue through patient treatments, insurance reimbursements, and specialized therapy programs. Established in 1993, the company has grown to multiple locations across Michigan, emphasizing personalized care and advanced therapeutic techniques. Their commitment to patient-centric service and continuous innovation in therapy methods makes them a reputable choice for both patients and potential employees.
How to land this job
Tailor your resume to emphasize your experience in front desk receptionist duties, especially coordinating patient flow, managing scheduling, and handling payments, as these are critical for Plymouth Physical Therapy Specialists.
Highlight your proficiency with medical office software, Word, and Excel, and your knowledge of HIPAA regulations to align with the job requirements and demonstrate your readiness for the role.
Apply through multiple platforms such as the Plymouth Physical Therapy Specialists corporate website, LinkedIn, and other job boards to maximize your visibility and chances of selection.
Connect on LinkedIn with current employees in the administrative or front desk roles at Plymouth Physical Therapy Specialists; start conversations by mentioning your interest in their patient service approach or asking about the clinic's culture and team dynamics.
Optimize your resume for ATS by including keywords from the job description like 'patient scheduling,' 'insurance verification,' 'medical records,' 'HIPAA compliance,' and 'customer service' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify the best channels for submission, and find LinkedIn contacts to network with, allowing you to focus your energy on interview preparation and skill enhancement.
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