Job summary
Job post source
This job is directly from Together Credit Union
Job overview
The Personal Service Counselor (Universal Banker) is responsible for providing a personalized service experience to members, focusing on financial guidance and relationship building to help them achieve their best life.
Responsibilities and impact
Daily responsibilities include engaging with members to identify financial needs, performing financial transactions, maintaining cash drawer balance, promoting Credit Union services, and resolving member inquiries.
Experience and skills
Candidates must have a high school diploma and a minimum of 2 years of related professional experience, with the possibility of obtaining necessary certifications after hire.
Work environment and culture
The work environment is general in-office, with potential for varying schedules and locations based on branch needs.
Company information
Together Credit Union is an Equal Opportunity employer committed to providing a discrimination-free work environment and equal employment opportunities.
Job location and travel
The position may require working at multiple branches with a varying work schedule.
Company overview
Together Credit Union is a member-owned financial cooperative that provides a wide range of financial services including savings accounts, loans, mortgages, and credit cards. They generate revenue primarily through interest on loans and fees for various financial services. Established in 1939, the credit union has a strong history of community involvement and focuses on offering personalized financial solutions to its members. Their mission emphasizes financial empowerment and education, aiming to improve the financial well-being of their community.
How to land this job
Position your resume to showcase your experience in delivering exceptional member service, emphasizing your ability to build relationships and identify financial needs, as these are key responsibilities of the Personal Service Counselor role at Together Credit Union.
Highlight your experience with financial transactions and your knowledge of regulatory requirements, as accuracy and compliance are crucial for this position.
Apply through various channels including Together Credit Union's corporate site and LinkedIn to enhance your chances of being noticed for the role.
Connect with members of the branch team or hiring managers at Together Credit Union on LinkedIn, and consider ice breakers like asking about their experiences at the Credit Union or expressing your enthusiasm for community outreach initiatives.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'financial transactions', 'member service', and 'relationship building' to improve your chances of passing initial screenings.
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