Job summary
Job post source
This job is directly from Five Below
Job overview
The Support Lead Part Time at Five Below is a management role focused on ensuring excellent customer service and smooth store operations to enhance the customer experience and drive sales.
Responsibilities and impact
The role involves training and overseeing crew members, managing daily store activities, handling opening and closing procedures, supporting onboarding and training, driving sales, maintaining store merchandising and cleanliness, and acting as Manager on Duty when needed.
Compensation and benefits
The position is hourly starting at $11.50 with access to health coverage, financial and personal wellness benefits as detailed on Five Below's benefits site.
Experience and skills
Candidates should have a high school diploma or equivalent, preferably some college experience, at least 1 year of management experience, strong communication skills, multitasking ability, creativity, and composure under pressure.
Work environment and culture
Five Below emphasizes a fun, energetic, and inspiring culture focused on big ideas, passion, and creating a positive workplace environment called the WOWplace.
Company information
Five Below is a retail company with over 20,000 associates, known for offering low-priced trendy products and a unique company culture centered on purpose and values called The Five Below Way.
Application process
Applicants should be cautious of fraud and verify recruiter authenticity through Five Below's official career site; specific application steps are not detailed.
Unique job features
The job includes physical tasks like moving merchandise, operating cash registers, and requires flexible scheduling including evenings, weekends, and possible overnight shifts or travel.
Company overview
Five Below is a leading American discount retailer that specializes in offering a wide range of products priced at $5 or below, targeting primarily teens and pre-teens. Founded in 2002 by David Schlessinger and Tom Vellios, the company has grown rapidly, operating over 1,000 stores across the United States. Five Below generates revenue by selling a variety of merchandise, including toys, games, fashion accessories, beauty products, and tech gadgets, all designed to appeal to younger demographics. The company's unique value proposition of affordable, trendy items has driven its expansion and popularity, making it a significant player in the retail market.
How to land this job
Position your resume to highlight leadership and team management skills, emphasizing your ability to oversee daily store activities and train staff in delivering exceptional customer service.
Focus on showcasing your experience with store operations such as cash handling, opening/closing procedures, inventory management, and maintaining store appearance to align with the Support Lead responsibilities.
Apply through multiple channels including Five Below's official corporate career site and LinkedIn to maximize your application visibility and reach.
Connect with current Five Below store leadership or HR team members on LinkedIn; start conversations by complimenting their store's community involvement or asking about the company culture and growth opportunities.
Optimize your resume for ATS by including keywords from the job description like 'customer service,' 'team leadership,' 'inventory management,' 'store operations,' and 'training associates' to ensure it passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, locate multiple application portals, and identify relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking effectively.
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