Job summary
Job post source
This job is directly from Sophus IT Solutions
Job overview
The Information Technology Operations Specialist role at Sophus IT Solutions focuses on providing hands-on IT field services and infrastructure support, primarily in industrial environments like oil & gas or maritime, ensuring operational efficiency and security.
Responsibilities and impact
The specialist will support infrastructure devices including PCs, mobile devices, printers, and LAN equipment, perform hardware maintenance, software support, installations, moves, adds, changes, and troubleshoot end-user computing issues, while also providing onsite desktop services at designated locations.
Experience and skills
Requires minimum 5 years in IT field services, preferably in oil & gas or maritime; advanced knowledge in networking (LAN/WAN, Cisco, Fortinet), Windows Server/Client, satellite communications, and industrial control systems; familiarity with ITIL, NIST, or ISO/IEC cybersecurity frameworks; certifications like HUET/BOSIET, CompTIA Network+/Security+, Cisco CCNA, or Microsoft certifications preferred.
Job location and travel
The position is located in Houston, Texas, 77002, United States, with onsite desktop service responsibilities at company-designated locations.
Unique job features
The role requires specialized offshore safety and emergency training certifications (HUET/BOSIET) and involves working in industrial environments with advanced networking and cybersecurity frameworks.
Company overview
Sophus IT Solutions is a dynamic technology company specializing in providing comprehensive IT services and solutions to businesses across various industries. They generate revenue by offering a range of services including software development, IT consulting, and managed IT services, helping organizations optimize their technology infrastructure and improve operational efficiency. Founded with a focus on innovation and customer-centric solutions, Sophus IT Solutions has established a reputation for delivering high-quality, tailored IT solutions that meet the unique needs of their clients. The company is committed to staying at the forefront of technological advancements, ensuring they provide cutting-edge solutions to their clients.
How to land this job
Tailor your resume to highlight your 5+ years of experience in IT field services, especially if you have exposure to oil & gas or maritime sectors, as Sophus IT Solutions values this background.
Emphasize your advanced knowledge in networking technologies like LAN/WAN, Cisco, Fortinet, Windows Server/Client management, satellite communications (Inmarsat, VSAT), and industrial control systems to align with the job requirements.
Showcase familiarity with ITIL, NIST, or ISO/IEC cybersecurity frameworks as these are critical in industrial environments and will set you apart.
Ensure your resume lists relevant certifications such as HUET/BOSIET with Helicopter Underwater Escape Training, CompTIA Network+/Security+, Cisco CCNA, or Microsoft certifications prominently to meet mandatory qualifications.
Apply through multiple platforms including Sophus IT Solutions' official corporate website and LinkedIn to maximize your chances of being noticed.
Connect with IT Operations or Field Support professionals at Sophus IT Solutions on LinkedIn; break the ice by referencing recent projects, industry challenges in oil & gas IT operations, or asking about their experience with specific technologies mentioned in the job description.
Optimize your resume for ATS by incorporating exact keywords from the job posting like 'networking LAN/WAN', 'Cisco', 'Fortinet', 'HUET/BOSIET', 'ITIL', and 'industrial control systems' to ensure your application passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying across multiple platforms, and finding relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking.
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