Job summary
Job post source
This job is directly from Caravan Facilities Management, LLC
Job overview
The Site Manager at Caravan Facilities Management, LLC oversees daily operations at the Detroit facility, ensuring efficient consumer support services and strong labor relations within a unionized environment.
Responsibilities and impact
The Site Manager manages a support team, liaises between union representatives and management, ensures compliance with union agreements, conducts performance evaluations, and implements process improvements to enhance service delivery.
Experience and skills
Requires a bachelor's degree and at least 5 years of management experience in a unionized setting, with strong labor relations knowledge; preferred qualifications include a master's degree, consumer support experience, and conflict resolution certification.
Work environment and culture
The role emphasizes fostering a positive, collaborative work environment that promotes employee satisfaction and strong labor relations.
Company information
Caravan Facilities Management, LLC operates the Detroit facility, focusing on consumer support services within a unionized workforce.
Team overview
The candidate will manage a diverse consumer support services team at the Chrysler Tech Center, acting as the primary liaison between union representatives and management.
Job location and travel
The position is based at the Detroit facility, specifically the Chrysler Tech Center.
Unique job features
The role uniquely combines operational management with union liaison responsibilities, requiring expertise in labor relations and conflict resolution.
Company overview
Caravan Facilities Management provides comprehensive facility management services, including janitorial, maintenance, and groundskeeping for various sectors such as automotive, healthcare, and education. They generate revenue by offering customized facility solutions that enhance operational efficiency and reduce costs for their clients. Founded in 1997, Caravan has grown significantly, emphasizing sustainability and innovation in their service delivery, which has positioned them as a trusted partner in the industry.
How to land this job
Position your resume to highlight management experience specifically within unionized environments, emphasizing your understanding of labor relations and union agreements to align with Caravan Facilities Management's core requirements.
Showcase leadership skills and your ability to foster a positive, collaborative work environment, as well as your experience in consumer support services or related industries to match the job's focus on service delivery and team oversight.
Apply through multiple channels including Caravan Facilities Management's corporate career site and LinkedIn to maximize your visibility and ensure your application reaches the right hiring teams.
Connect with current employees or managers in the union or consumer support divisions at Caravan Facilities Management on LinkedIn; use ice breakers like asking about their experience managing union relations or inquiring about recent initiatives to improve service delivery at the Detroit facility.
Optimize your resume for ATS by incorporating keywords such as 'union agreements,' 'labor relations,' 'conflict resolution,' 'team leadership,' and 'consumer support services' to increase your chances of passing automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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