Medical Billing Customer Service Representative (Dallas, TX)

DALLAS, TXPosted 30+ days ago

Job summary

• Job post source

  This job is directly from 99 Healthcare Management

• Job overview

  The Medical Billing Customer Service Representative role at 99 Healthcare Management involves managing patient billing inquiries and collections to support the company's revenue cycle management.

• Responsibilities and impact

  The role requires handling high-volume inbound and outbound calls to collect payments, assist with payment plans, resolve billing discrepancies, communicate billing information, initiate claims, and ensure compliance with HIPAA regulations.

• Experience and skills

  Candidates should have an associate's degree or equivalent experience in medical billing or customer service, professional phone etiquette, ability to handle stressful situations, multitasking skills, proficiency in MS Office, and preferably experience with Athena or eClinicalWorks.

• Work environment and culture

  The company emphasizes professionalism, client/patient satisfaction, and provides a supportive office environment in Dallas, Texas.

• Company information

  99 Healthcare Management is a Dallas-based physician practice management company providing administrative support services including revenue cycle management to various medical specialties.

• Job location and travel

  The position is full-time at the corporate office in Dallas, Texas, near 635 and Abrams.

Company overview

99 Healthcare Management is a Dallas-based physician practice management company that provides comprehensive support services to healthcare providers, enabling them to focus on patient care. Founded in 2013, the company offers a range of services including human resources, accounting, and medical billing. With over 25 years of industry experience, 99 Healthcare Management partners with independent healthcare providers such as physicians, podiatrists, and chiropractors in the Dallas-Fort Worth area. By handling administrative and operational tasks, the company helps healthcare professionals optimize their practices and improve patient outcomes.

How to land this job

• Tailor your resume to emphasize your experience in medical billing, customer service, and handling high-volume calls, showcasing your ability to manage patient accounts and payment collections effectively.

• Highlight your proficiency with MS Office, especially Excel and Outlook, and mention any experience with Athena or eClinicalWorks (eCW) to align with preferred computer skills.

• Apply through multiple platforms including 99 Healthcare Management's corporate website and LinkedIn to maximize your application visibility and chances of being noticed.

• Connect with current employees in the billing or customer service departments at 99 Healthcare Management on LinkedIn; start conversations by complimenting their role or asking about their experience with the company culture or billing processes.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'medical billing,' 'customer service,' 'payment plans,' 'HIPAA compliance,' and 'accounts receivable' to ensure it passes initial screenings.

• Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS compatibility, and identify relevant LinkedIn contacts to network with, saving you valuable time during your job search.