Job summary
Job post source
This job is directly from Walt Disney World
Job overview
The Guest Experience Manager-Catering at Walt Disney World oversees catering event operations to ensure exceptional client experiences and team leadership.
Responsibilities and impact
The role involves managing event logistics, coordinating with various teams, leading catering cast members, ensuring client satisfaction, promoting safety, and handling administrative duties to support successful events.
Compensation and benefits
The position offers health and savings benefits, educational opportunities, and unique perks exclusive to Disney employees.
Experience and skills
Candidates need at least five years of catering or convention experience in a resort environment, strong leadership and conflict resolution skills, and availability for variable shifts; preferred qualifications include food and beverage management experience and knowledge of Disney procedures.
Career development
Disney provides educational opportunities and a rewards package to support employee growth and development.
Work environment and culture
The company culture emphasizes creativity, teamwork, safety, and delivering magical guest experiences in a fast-paced environment.
Company information
Walt Disney World is a leading entertainment and hospitality company known for its theme parks, resorts, and exceptional guest services.
Team overview
The candidate will report to the Catering Manager and work closely with catering, culinary, entertainment partners, and cross-departmental teams.
Job location and travel
The job is located at Walt Disney World with schedule requirements including weekends, variable shifts, and holidays.
Unique job features
This role uniquely combines event management with leadership in a renowned entertainment resort, offering opportunities to work on high-profile events with a focus on guest satisfaction and team development.
Company overview
Walt Disney World, located in Orlando, Florida, is a globally renowned entertainment complex owned and operated by The Walt Disney Company. It encompasses four theme parks, two water parks, numerous resorts, and other recreational facilities, generating revenue through ticket sales, merchandise, food and beverage, and hospitality services. Opened in 1971, it was envisioned by Walt Disney as a larger, more immersive extension of Disneyland, with a focus on innovation and family entertainment. The resort is a cornerstone of Disney's Parks, Experiences, and Products division, contributing significantly to the company's global brand and financial success.
How to land this job
Tailor your resume to highlight your leadership skills in managing catering or convention teams, emphasizing your ability to coordinate complex events and ensure client satisfaction, as these are core to the Guest Experience Manager role at Walt Disney World.
Focus on showcasing your experience in event logistics, cross-departmental collaboration, and conflict resolution, along with any familiarity with food safety standards and fast-paced hospitality environments.
Apply through multiple platforms including Walt Disney World's official careers site, LinkedIn, and relevant hospitality job boards to maximize your visibility for this position.
Connect on LinkedIn with current Walt Disney World Catering or Convention team members, using ice breakers like complimenting a recent event they managed or asking about their experience with Disney's unique guest service culture.
Optimize your resume for ATS by incorporating keywords from the job description such as 'event operations,' 'catering management,' 'client satisfaction,' 'food safety,' and 'team leadership' to increase your chances of passing initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple channels and identify key Walt Disney World contacts for networking, allowing you to focus more on preparing for interviews and refining your skills.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.