Job summary
Job post source
This job is directly from Ellucian
Job overview
The Enterprise SaaS Program Director at Ellucian leads multiple high-priority SaaS and Cloud implementation projects for higher education institutions, ensuring successful delivery and client satisfaction.
Responsibilities and impact
The role involves managing projects through all phases of Ellucian's Implementation Methodology, applying project management disciplines, communicating plans and risks, leading team meetings, coordinating resources, acting as a liaison between stakeholders, and mentoring project managers.
Compensation and benefits
The position offers comprehensive health coverage including medical, dental, and vision, flexible time off, a Thrive Flex Lifestyle Account, 401k with match, parental leave, charitable days, telemedicine, wellness programs, caregiver support, diversity and inclusion programs, employee referral bonuses, and professional development opportunities.
Experience and skills
Candidates should have over 10 years of experience in CRM or ERP SaaS project implementations, strong operational knowledge including financial and resource forecasting, ability to work in matrix environments, sales cycle support skills, industry knowledge of higher education, mentoring experience, and relevant cloud and project management certifications.
Career development
Ellucian fosters a learning culture with education assistance programs and professional development opportunities to support career growth.
Work environment and culture
Ellucian values leadership, innovation, growth, and humanizing approaches, emphasizing transformation and a supportive, inclusive work environment.
Company information
Ellucian is a global leader in education technology serving over 2,900 customers in 50 countries with AI-powered SaaS solutions for the entire student lifecycle, focused on improving higher education outcomes.
Team overview
The role is part of the North American field delivery team, working with cross-functional teams and client stakeholders to deliver integrated administrative solutions.
Job location and travel
This is a remote position with up to 50% travel required.
Unique job features
The job is distinguished by its focus on SaaS and Cloud implementations in higher education, leadership of concurrent complex projects, and a strong emphasis on customer satisfaction and team mentorship.
Company overview
Ellucian is a leading provider of software and services tailored for higher education institutions. They generate revenue by offering cloud-based solutions, enterprise resource planning (ERP) systems, and student information systems (SIS) that help colleges and universities manage their operations efficiently. Founded in 1968, Ellucian has a rich history of innovation and has continually evolved to meet the changing needs of the education sector. Their products are used by over 2,700 institutions worldwide, making them a pivotal player in the education technology landscape.
How to land this job
Position your resume to highlight extensive experience managing SaaS and cloud implementation projects, emphasizing leadership through all phases of project delivery from initiation to close.
Emphasize skills in project management disciplines such as risk, resource, change, and quality management, along with your ability to maintain customer satisfaction and meet time, cost, and scope targets.
Apply through multiple platforms including Ellucian’s corporate careers site and LinkedIn to maximize your application’s visibility and reach.
Connect with current Ellucian employees in the Professional Services or Program Management division via LinkedIn; start conversations by commenting on recent Ellucian initiatives or asking about their experience managing SaaS implementations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'SaaS implementation,' 'project management,' 'risk mitigation,' 'customer satisfaction,' and 'cloud projects' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job boards for applying, and discover relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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