Job summary
Job post source
This job is directly from Care Access
Job overview
The Control Tower Specialist at Care Access is responsible for real-time monitoring and issue resolution of clinical research assets to support decentralized clinical trials, enhancing operational efficiency and system reliability.
Responsibilities and impact
The role involves monitoring deployed assets, responding to alerts, coordinating with field and internal teams, documenting incidents, conducting audits, overseeing maintenance compliance, participating in quality improvements, and analyzing operational data to optimize performance.
Experience and skills
Candidates need at least 2 years of experience in logistics coordination or similar roles, strong communication, attention to detail, technical proficiency with monitoring systems, and preferably an Associate degree and experience in emergency communication or clinical trial logistics.
Work environment and culture
Care Access values diversity, inclusion, and collaboration, fostering an environment where employees feel valued and contribute to advancing medical breakthroughs.
Company information
Care Access is a multi-specialty network focused on clinical research, aiming to make clinical trials accessible to patients and accelerate therapy approvals through a connected team of healthcare professionals.
Job location and travel
This is a remote position with less than 10% national travel required, primarily performed in a remote office environment.
Unique job features
The role is unique in its focus on centralized operational oversight of clinical research assets critical to decentralized trials, requiring agility, situational awareness, and cross-functional coordination.
Company overview
Care Access is a healthcare organization focused on revolutionizing clinical trials by making them more accessible and efficient. They partner with pharmaceutical companies, biotech firms, and research institutions to streamline the process of bringing new treatments to market. Founded with the mission to bridge the gap between patients and clinical research, Care Access utilizes advanced technology and decentralized trial models to reach diverse populations. Their innovative approach not only accelerates drug development but also ensures that more patients can participate in and benefit from clinical studies.
How to land this job
Tailor your resume to emphasize your experience in logistics coordination, central monitoring, or dispatch roles, highlighting your ability to manage multiple priorities and maintain composure in dynamic environments.
Showcase your technical proficiency with monitoring platforms, data systems, and diagnostic tools, as well as your strong communication skills to coordinate with cross-functional teams during high-pressure situations.
Apply through Care Access's corporate careers page, LinkedIn, and other job boards where the Control Tower Specialist role is posted to maximize your application visibility.
Connect on LinkedIn with current Care Access employees in operations or logistics roles; start conversations by complimenting their work in clinical trial logistics or asking how they manage asset monitoring challenges remotely.
Optimize your resume for ATS by incorporating keywords from the job description such as 'asset monitoring,' 'real-time oversight,' 'logistics coordination,' 'clinical trials,' and 'issue resolution' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking.
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