Job summary
Job post source
This job is directly from Chewy
Job overview
The Product Designer, Pharmacy Services at Chewy will design innovative product experiences for Pharmacy Services, supporting pharmacists, veterinarians, and pet parents to improve prescription accuracy and partner support.
Responsibilities and impact
The role involves transforming customer and business needs into product designs, driving innovation across platforms, guiding the design process from ideation to prototyping, collaborating with cross-functional teams, and presenting design decisions to stakeholders.
Experience and skills
Requires 4+ years in UX, interaction design, or similar roles, with 1+ years leading large-scale product design initiatives, strong portfolio, communication skills, and a bachelor's degree or equivalent experience; pharmacy or customer support software experience is a plus.
Work environment and culture
Chewy fosters a collaborative, innovative, and customer-focused culture with a fun and hard-working team environment.
Company information
Chewy is a trusted online pet retailer focused on delivering convenient and reliable services to pet parents and veterinary partners.
Team overview
The candidate will join the Chewy Health Product Design and Research team, working closely with product managers, developers, content strategists, and other designers.
Job location and travel
The position is based in Bellevue, WA, with a hybrid work model requiring 3 days in the office per week; remote work is not available.
Unique job features
The role uniquely focuses on pharmacy services within pet care, involving complex product design for prescription accuracy and veterinary partner support, emphasizing innovation and enterprise-level design.
Company overview
Chewy is an American online retailer specializing in pet food and other pet-related products. Founded in 2011, the company has grown rapidly by offering a wide range of pet supplies, including food, toys, and healthcare products, through its user-friendly e-commerce platform. Chewy generates revenue primarily through direct sales to consumers and a subscription service called Autoship, which provides regular deliveries of pet supplies. Acquired by PetSmart in 2017, Chewy has maintained a strong focus on customer service and convenience, becoming a trusted name in the pet care industry.
How to land this job
Position your resume to highlight your experience in user experience design, interaction design, or information architecture, emphasizing your ability to lead large-scale product design initiatives and deliver high-quality digital products that meet business and customer needs.
Focus on showcasing your skills in transforming complex customer and business objectives into simple, feasible, and innovative product experiences, especially those that cater to pharmacists, veterinarians, and pet parents, as described in the job role.
Apply through multiple channels including Chewy’s corporate careers site and LinkedIn to maximize your visibility and chances for the Product Designer, Pharmacy Services position.
Connect on LinkedIn with current Chewy Health Product Design and Research team members or those working in Pharmacy Services; use ice breakers like commenting on recent Chewy design projects, expressing enthusiasm for pet health innovation, or asking about team culture and collaboration.
Optimize your resume for ATS by incorporating keywords from the job description such as 'product design,' 'user experience,' 'pharmacy services,' 'collaboration,' 'prototype designs,' and 'customer focus' to ensure your resume passes automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and refining your portfolio.
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