ClassOne Technology

Account Manager ( Remote )

REMOTEPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from ClassOne Technology

  • Job overview

    The Account Manager at ClassOne Technology is responsible for managing customer accounts, fostering relationships, and driving sales growth to support company expansion.

  • Responsibilities and impact

    The role involves monitoring account satisfaction, proactively communicating with customers to address concerns and identify growth opportunities, collaborating with internal teams to ensure service delivery, and resolving customer issues promptly.

  • Experience and skills

    Candidates should have previous account management experience, be detail- and goal-oriented, possess exceptional communication and problem-solving skills, and be able to work independently and as part of a team with a sales-focused mindset.

  • Work environment and culture

    ClassOne Technology values a nimble, responsive, high-performance team environment focused on excellence and industry respect.

  • Company information

    ClassOne Technology specializes in advanced electroplating and wet processing systems for microelectronics manufacturing, offering efficient, flexible, and high-performance solutions for both high-volume and R&D fabs.

  • Job location and travel

    This is a remote position, allowing work from any location.

Company overview

ClassOne Technology is a semiconductor equipment manufacturer that specializes in providing advanced electroplating and wet processing tools for the semiconductor industry. They focus primarily on serving emerging markets and smaller wafer sizes, offering cost-effective solutions for the production of MEMS, LEDs, power devices, and other microelectronic components. ClassOne makes money by selling their innovative equipment and providing related services to semiconductor manufacturers looking to enhance their production capabilities. Founded in 2013, the company has gained a reputation for delivering high-performance, user-friendly systems that cater to the specific needs of their niche market.

How to land this job

  • Position your resume to highlight your experience in managing customer accounts, emphasizing your ability to maintain high satisfaction and retention levels.

  • Focus on your communication skills, problem-solving abilities, and your track record of collaborating with internal teams to deliver seamless customer service.

  • Apply through multiple channels including ClassOne Technology's corporate careers page and LinkedIn to maximize your exposure to recruiters.

  • Connect with current Account Managers or sales team members at ClassOne Technology on LinkedIn; start conversations by complimenting their recent projects or asking about the company's approach to customer retention.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'account management,' 'customer satisfaction,' 'sales growth,' and 'problem-solving' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking.

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