Job summary
Job post source
This job is directly from Fay Servicing, LLC
Job overview
The Special Loans Analyst I at Fay Servicing is responsible for assessing unique loan cases and managing special loan accounts to support effective loan servicing and risk mitigation.
Responsibilities and impact
The role involves reviewing loan documentation, analyzing account status, collaborating with cross-functional teams, and ensuring compliance with regulations to resolve special loan cases.
Compensation and benefits
The position offers an annual salary range of $39,520 to $52,000, eligibility for an annual discretionary bonus, medical, dental, vision, life, disability, and pet insurance, 401k with employer matching, paid time off, holidays, wellness initiatives, employee assistance, and hybrid work options.
Experience and skills
Candidates should have a high school diploma or GED (associate or bachelor's preferred), 1+ years in mortgage servicing with experience in adjustable rates, modifications, and unconventional loan products, strong communication, analytical, problem-solving, time management, and customer service skills.
Work environment and culture
Fay Servicing values diversity, inclusion, and employee well-being, offering a supportive environment with a philanthropic foundation and hybrid work flexibility.
Company information
Fay Servicing, founded in 2008, specializes in innovative mortgage servicing solutions focused on customer-centric approaches and industry leadership.
Job location and travel
The job offers a hybrid work schedule with remote flex days, indicating a flexible work environment.
Application process
Applicants are encouraged to submit their resumes to learn more about the position.
Unique job features
The role involves working with unique loan products and requires collaboration across departments to handle special loan situations effectively.
Company overview
Fay Servicing, LLC is a specialized mortgage servicer that focuses on managing distressed and at-risk residential loans. The company generates revenue by providing loan servicing solutions, including loan modifications, payment processing, and customer support, aimed at helping homeowners avoid foreclosure. Founded in 2008 during the financial crisis, Fay Servicing has built a reputation for its borrower-centric approach and innovative loss mitigation strategies. Understanding their commitment to personalized service and regulatory compliance is crucial for any potential candidate.
How to land this job
Position your resume to highlight experience with mortgage servicing, especially adjustable rate mortgages (ARM), modifications, and handling unique or special loan cases to align with Fay Servicing's focus on specialized loan management.
Emphasize skills in loan documentation review, risk assessment, problem-solving, and collaboration with cross-functional teams, as these are key responsibilities for the Special Loans Analyst I role.
Apply through multiple channels such as Fay Servicing's corporate career site, LinkedIn, and relevant job boards to maximize your visibility and chances of being noticed.
Connect on LinkedIn with professionals in the Special Loans or Mortgage Servicing divisions at Fay Servicing. Ice breakers can include asking about recent challenges they’ve faced with special loan cases or expressing interest in their approach to customer-focused servicing.
Optimize your resume for ATS by incorporating keywords from the job description such as 'special loans,' 'ARM,' 'loan documentation,' 'risk assessment,' 'mortgage servicing,' and 'cross-functional collaboration' to ensure it passes automated screening.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application platforms, and find LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and refining your skills.
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