Job summary
Job post source
This job is directly from CHANEL
Job overview
The Fashion Advisor role at CHANEL in Neiman Marcus San Francisco focuses on delivering superior client service and driving business revenue through fashion expertise and client relationship building.
Responsibilities and impact
The Fashion Advisor is expected to convert walk-in traffic into clients, provide prompt and courteous service, build genuine client relationships, follow up on repairs and alterations, and work collaboratively with the sales team to exceed client expectations.
Compensation and benefits
The position offers an hourly rate of $27.00 to $35.00 with additional compensation, benefits including wellbeing resources, family and caregiving benefits, paid time off, 401K, healthcare plans, life and disability insurance, and commuter benefits.
Experience and skills
Candidates should have a minimum of 3 years retail sales and client experience, preferably in luxury retail, excellent communication skills, passion for CHANEL, and a high school diploma; foreign language skills are preferred but not required.
Career development
CHANEL provides career growth through dedicated onboarding, leadership development programs like Imagine CHANEL People and Heart of Leadership, coaching, and training via their Bloom platform.
Work environment and culture
CHANEL promotes an inclusive culture valuing diversity, respect, empathy, and dignity, with employee resource groups and community engagement focused on sustainability, arts, culture, and social impact.
Company information
CHANEL is a private luxury brand committed to heritage, social and cultural initiatives, climate action, and supporting women and girls globally through Fondation CHANEL.
Team overview
The Fashion Advisor will join a diverse sales team at the Neiman Marcus boutique, reporting to boutique leadership and working in a collaborative, team-focused environment.
Job location and travel
This role is onsite at Neiman Marcus in downtown San Francisco, requiring full-time in-person presence with a flexible schedule including late nights, weekends, and holidays.
Unique job features
The role offers unique opportunities to engage with CHANEL's heritage, luxury products, and social initiatives, along with a strong focus on client experience and inclusion.
Company overview
CHANEL is a renowned French luxury fashion house founded by Coco Chanel in 1910. The company specializes in haute couture, ready-to-wear clothing, luxury goods, and fashion accessories, making money through a combination of high-end retail sales and exclusive fashion shows. Known for iconic products like the Chanel No. 5 perfume and the classic Chanel suit, the brand has a rich history of innovation and influence in the fashion industry. Today, CHANEL continues to be a leader in luxury fashion, maintaining its reputation through a blend of timeless elegance and modern sophistication.
How to land this job
Position your resume to highlight your passion for client service and expertise in fashion, especially in luxury retail environments like CHANEL and Neiman Marcus.
Emphasize your ability to build genuine client relationships, convert walk-in traffic into loyal customers, and your experience with Ready-to-Wear, handbags, costume jewelry, eyewear, and accessories.
Apply through multiple channels such as CHANEL's official corporate careers site, Neiman Marcus job portal, and LinkedIn to maximize your application visibility.
Connect with current CHANEL employees in retail or client service roles on LinkedIn; use ice breakers like complimenting their recent posts about CHANEL’s commitment to diversity or asking about their experience working in the San Francisco boutique.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client conversion','luxury retail','client experience','team collaboration', and 'fashion expertise' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply through, and find relevant CHANEL connections to network with, allowing you to focus your energy on preparing for interviews and personal growth.
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