Job summary
Job post source
This job is directly from City of Chicago
Job overview
The Communications Operations Manager oversees the 9-1-1 Chicago Emergency Communications Center, ensuring efficient operations during assigned shifts and managing personnel.
Responsibilities and impact
Daily responsibilities include supervising Police Communications Operators, monitoring dispatch activities, preparing work schedules, and conducting operational studies to enhance communication efficiency.
Compensation and benefits
The salary range for this position is $118,128.00 to $133,524.00 annually, with additional benefits related to employment with the City of Chicago.
Experience and skills
Candidates must have a Bachelor's degree in Public Safety Management or related field and five years of experience in emergency communications, including three years in a supervisory role.
Career development
Opportunities for professional growth may include advancement within the Office of Emergency Management and Communications and specialized training in emergency management.
Work environment and culture
The City of Chicago promotes diversity and inclusion in its hiring practices and values a commitment to community service.
Company information
The City of Chicago is a major U.S. city known for its rich history and diverse culture, providing various public services and emergency management operations.
Team overview
The team consists of personnel managing emergency communications, with a focus on collaboration and efficient response to incidents.
Job location and travel
The position is based in Chicago, IL, within the Office of Emergency Management and Communications, which operates 24/7.
Application process
Applicants must submit their application by 11:59 pm Central time on October 20, 2024, and provide necessary documentation such as transcripts or diplomas.
Unique job features
This role is exempt from the career service and offers unique opportunities to influence emergency communication policies and procedures.
Company overview
The City of Chicago is a major metropolitan government entity responsible for providing a wide range of public services to its residents, including public safety, transportation, education, and infrastructure maintenance. It generates revenue through various means such as property taxes, sales taxes, and service fees. Historically, Chicago has played a significant role in American urban development, with notable events like the Great Chicago Fire of 1871 and the World's Columbian Exposition of 1893 shaping its growth. The city is also known for its diverse cultural heritage and economic importance as a transportation and financial hub.
How to land this job
Tailor your resume to highlight your experience in emergency communications and dispatching operations, emphasizing your supervisory experience and familiarity with computer-aided dispatch (CAD) systems.
Focus on showcasing your ability to manage personnel, monitor operations, and implement policies related to emergency communications, as these are key responsibilities for the role.
Apply through multiple platforms, including the City of Chicago's corporate site and LinkedIn, to maximize your visibility for the Communications Operations Manager position.
Connect with individuals in the Office of Emergency Management and Communications at City of Chicago on LinkedIn, and consider ice breakers like asking about their experiences in emergency management or discussing recent developments in emergency communications.
Ensure your resume is optimized for ATS by incorporating keywords from the job description, such as 'emergency communications,' 'supervisory experience,' and 'CAD systems,' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, helping you tailor your resume, identify the best application channels, and network effectively, allowing you to focus on other aspects of your job search.
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