Level AI

Lead Product Designer (Remote, US)

REMOTEPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Level AI

  • Job overview

    The Lead Product Designer at Level AI will play a crucial role in enhancing customer engagement through innovative design solutions, focusing on user-centered approaches in product development.

  • Responsibilities and impact

    Daily responsibilities include collaborating with product managers, engaging in the product development lifecycle, and creating design artifacts such as User Journey Maps and interactive prototypes while establishing design systems and best practices.

  • Compensation and benefits

    The position offers market-leading compensation based on the candidate's skill set and aptitude, along with a steep learning curve and end-to-end ownership.

  • Experience and skills

    Candidates should have at least 8 years of experience in Enterprise SaaS product design, a user research-based approach, strong visual aesthetics, and a passion for AI technology.

  • Career development

    The role promises an incredibly steep learning curve and opportunities for end-to-end ownership of projects.

  • Work environment and culture

    Level AI promotes an open and rewarding work culture that encourages collaboration and innovation.

  • Company information

    Founded in 2019, Level AI is a Series C startup based in Mountain View, California, focused on transforming contact centers into strategic assets through its AI-native platform.

  • Job location and travel

    Remote, US

  • Unique job features

    The job offers unique opportunities for steep learning and end-to-end ownership in a rapidly evolving AI-driven environment.

Company overview

Level AI is an innovative technology company specializing in artificial intelligence solutions for customer service and support. They make money by offering advanced AI-driven tools that enhance customer interactions, streamline workflows, and improve overall service efficiency for businesses. Founded by Ashish Nagar, the company has quickly gained recognition for its cutting-edge technology and commitment to transforming customer service through AI.

How to land this job

  • Tailor your resume to highlight your 8+ years of experience in Enterprise SaaS product design, emphasizing user-centered design processes and collaboration with stakeholders.

  • Showcase your ability to deliver design artifacts such as User Journey Maps, sketches, and interactive prototypes, as these are key responsibilities for the role.

  • Apply through multiple platforms, including Level AI's corporate site and LinkedIn, to maximize your chances of being noticed for this position.

  • Connect with professionals in the product design division at Level AI on LinkedIn to gain insights into the role and company culture; consider ice breakers like asking about their favorite project or what excites them about AI technology.

  • Optimize your resume for ATS by incorporating keywords from the job description, such as 'user research', 'design system', and 'collaboration', to ensure it stands out during the initial screening.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process, tailoring your resume and identifying the best channels for submission, allowing you to focus on your job search effectively.

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