Job summary
Job post source
This job is directly from JS International Inc.
Job overview
The IT Manager at JS International Inc. leads a small IT team to ensure smooth technology operations and project completion, impacting overall IT service efficiency and security.
Responsibilities and impact
The IT Manager manages the service desk ticket flow, leads a team of 2-4 technicians, enforces security policies, coordinates with vendors and cloud services, administers assets and licenses, maintains documentation, and reports weekly on IT status.
Compensation and benefits
The position offers dental, health, vision, life, accident, AD&D, cancer, critical illness insurance, short and long-term disability, paid time off, and 401(k) matching benefits.
Experience and skills
Candidates need 3+ years in IT support or service desk, 2+ years in IT team leadership, 6+ years general IT experience, proficiency with RMM platforms, ClickUp or similar tools, Windows endpoint administration, IT networking, and SaaS administration; strong communication and follow-through skills are essential.
Work environment and culture
The role involves a standard weekday schedule with on-call rotation and occasional after-hours work, indicating a structured but responsive work environment.
Team overview
The IT Manager leads a small team of 2-4 technicians, focusing on scheduling, coaching, and performance feedback.
Unique job features
The role uniquely combines hands-on IT management with project and vendor coordination, emphasizing security policy enforcement and detailed process documentation.
Company overview
JS International Inc. is a privately held company known for its rapid growth and specialization in the kitchen cabinet industry. The company operates primarily out of White River Junction, Vermont, and is involved in managing dealer channel sales, indicating a focus on distribution and sales management. Additionally, JS International Inc. has a presence in Fall River, Massachusetts, suggesting a broader operational footprint. The company also appears to engage in international trade, dealing in commodities such as coffee, sugar, wheat, rice, and consumable oils. This diverse product range highlights its involvement in both the kitchen cabinetry sector and the global trading market.
How to land this job
Position your resume to highlight leadership experience managing small IT teams, emphasizing your ability to oversee daily ticket queues and project management tools like ClickUp, as these are central to the IT Manager role at JS International Inc.
Emphasize your hands-on experience with RMM ticketing platforms such as NinjaOne or ConnectWise, your skills in Windows endpoint and SaaS administration, and your capacity to enforce security policies and coordinate with vendors, as these technical proficiencies are key requirements.
Apply through multiple channels including the JS International Inc. corporate career site and LinkedIn job postings to maximize your application’s visibility and increase your chances of being noticed.
Connect with current IT team members or managers at JS International Inc. on LinkedIn to inquire about the role and company culture; start conversations by referencing recent company projects or asking about their experience using ClickUp for project tracking to create rapport.
Optimize your resume for ATS by including keywords from the job description such as 'RMM ticketing,' 'ClickUp,' 'team leadership,' 'security policy enforcement,' and 'vendor coordination' to ensure it passes automated screening tools effectively.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application portals, and find relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking.
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