Job summary
Job post source
This job is directly from County of Ventura
Job overview
The Case Aide I/II position at County of Ventura supports various human service programs by assisting professional staff with direct and indirect case-related services, impacting vulnerable populations such as children, adults, and the homeless.
Responsibilities and impact
The role involves client interaction including transportation, home visits, and monitoring, assisting with case documentation, coordinating services, participating in workshops, and providing testimony in court as needed.
Compensation and benefits
The salary ranges from $21.00 to $28.60 per hour depending on level, with merit increases, educational and bilingual incentives, flexible work schedules, vacation and sick leave accrual, health insurance with flexible credits, pension plans, and additional benefits like tuition reimbursement and wellness programs.
Experience and skills
Case Aide I requires two years of public or customer service experience; Case Aide II requires three years of public service or one year as Case Aide I, with college coursework substitutable for some experience. Valid driver's license and bilingual skills may be required depending on position.
Career development
The position offers career growth opportunities, especially within Children and Family Services, where experience as a Case Aide can lead to becoming a Child Welfare Social Worker, supported by training and skill development.
Work environment and culture
The agency values diversity, equity, and inclusion, fostering a respectful and inclusive workplace serving a diverse community with a commitment to work-life balance through flexible schedules and telework options.
Company information
County of Ventura's Human Services Agency employs about 1600 staff serving one in four county residents across multiple departments including Adult Protective Services, Homeless Services, and Children and Family Services.
Team overview
Case Aides work within various departments such as Adult Protective Services, Homeless Services, and Children and Family Services, collaborating with social workers, families, and community professionals in diverse environments.
Job location and travel
The position is based in Ventura County, California, with work environments including office, field, community settings, court, and facilities, and may require travel for client transport and home visits.
Application process
Applicants must submit an application and supplemental questionnaire by July 25, 2025, online or by mail, with a written exam and background check as part of the selection process; lateral transfers are possible for qualified public agency employees.
Unique job features
The job includes unique duties such as transporting clients to appointments and court, escorting children to correctional facilities, and providing critical outreach and support services in diverse and sometimes challenging environments.
Company overview
The County of Ventura, located in Southern California, provides a wide range of public services to its residents, including health care, public safety, social services, and infrastructure maintenance. It generates revenue primarily through property taxes, state and federal funding, and service fees. Established in 1873, the county has a rich history of community development and innovation in public service delivery, making it a vital part of the region's governance and quality of life.
How to land this job
Position your resume to highlight your experience or education in public or customer service, focusing on your ability to assist diverse populations and work in supportive roles within human services programs.
Emphasize skills such as communication, adaptability, customer service, and your familiarity with administrative tasks like data entry, scheduling, and case file management, as these are key to the Case Aide role.
Apply through multiple channels including the County of Ventura's official jobs website and LinkedIn to maximize your visibility and ensure your application reaches the hiring team.
Connect with current Case Aides or staff within the Human Services Agency on LinkedIn; potential ice breakers include commenting on their work supporting community services or asking about their experience working in specific departments like Adult Protective Services or Children and Family Services.
Optimize your resume for ATS by incorporating keywords from the job description such as 'case management support,' 'client transportation,' 'public service,' 'communication skills,' and 'data entry' to pass automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through the best online portals, and identifying relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.
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