Job summary
Job post source
This job is directly from Hospital to Home LLC
Job overview
The EMS Communications Officer at Hospital to Home LLC plays a critical role in managing EMS operations by handling calls, scheduling trips, and dispatching medical transport units to ensure timely emergency response.
Responsibilities and impact
The officer will receive and prioritize service calls, dispatch EMS units based on urgency, monitor unit status and location, coordinate with field personnel, maintain accurate records, communicate with partners, support field crews in real-time, and operate dispatch technology.
Experience and skills
Candidates should have EMS, 911 dispatch, EMT, or emergency services background, with preferred experience in EMS communications or public safety dispatch, EMT certification, and familiarity with EMS protocols; essential skills include quick decision-making, communication, multitasking, and conflict resolution.
Work environment and culture
Hospital to Home LLC is a mission-driven organization committed to excellence in emergency and non-emergency medical transport, emphasizing professionalism and equal opportunity employment.
Company information
Hospital to Home LLC is Virginia's premier medical transportation provider offering ambulatory, wheelchair, stretcher transport, BLS, ALS, Critical Care, and Organ Transports.
Team overview
The candidate will join a dynamic Communications Team responsible for EMS dispatch and coordination under high-pressure conditions.
Application process
Candidates must undergo fingerprint-based background screening as required by Virginia Office of EMS; refusal results in denial of employment.
Unique job features
The role involves operating multi-line phone systems, CAD software, and requires the ability to remain calm under pressure and make quick decisions in emergency situations.
Company overview
Hospital To Home LLC is a healthcare services company specializing in transitional care solutions aimed at bridging the gap between hospital discharge and home recovery. The company provides personalized care plans, skilled nursing, therapy services, and patient education to ensure a smooth recovery process while reducing hospital readmissions. It generates revenue through partnerships with healthcare providers, insurance reimbursements, and direct patient services. Founded with a focus on improving post-acute care, the company emphasizes patient-centric approaches and collaboration with medical professionals to enhance outcomes and overall patient satisfaction.
How to land this job
Tailor your resume to highlight experience or training in EMS communications, 911 dispatch, or emergency medical services, emphasizing your ability to manage high-pressure situations and multitask effectively.
Showcase strong communication skills, quick decision-making, familiarity with EMS protocols, and proficiency with dispatch technology such as CAD software and multi-line phone systems.
Apply through multiple platforms including Hospital to Home LLC’s corporate careers page and LinkedIn to maximize your application’s visibility and chances of being noticed.
Connect with current employees in the Communications or EMS divisions at Hospital to Home LLC on LinkedIn; initiate conversations by mentioning your interest in their EMS dispatch operations or asking about the team dynamics and challenges they face.
Optimize your resume for ATS by incorporating keywords from the job description such as 'EMS communications,' 'dispatch,' 'CAD software,' 'emergency medical services,' and 'multitasking under pressure' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate the tailoring of your resume, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.
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