Plymouth Place Senior Living

Concierge/Front Desk Receptionist

LA GRANGE PARK, ILPosted 23 days ago

Job summary

  • Job post source

    This job is directly from Plymouth Place Senior Living

  • Job overview

    The Concierge/Front Desk Receptionist role at Plymouth Place Senior Living involves providing administrative support and ensuring a welcoming environment for residents and visitors, contributing to the community's exceptional lifestyle.

  • Responsibilities and impact

    The role includes greeting residents and visitors, answering and directing calls, monitoring emergency systems, coordinating transportation and reservations, maintaining logs and emergency information, and ensuring compliance with policies and procedures.

  • Experience and skills

    Candidates should have prior receptionist or related experience, customer service skills, knowledge of multi-line phone systems, strong communication and organizational skills, proficiency in Microsoft Office, and a clean driving record.

  • Work environment and culture

    Plymouth Place Senior Living emphasizes a supportive, team-oriented culture focused on safety, well-being, and professional growth, recognized as a Certified Great Place to Work.

  • Company information

    Plymouth Place Senior Living is a community dedicated to providing an exceptional lifestyle for seniors, with a strong commitment to safety and employee support, recognized multiple times as a great workplace.

  • Unique job features

    The job offers a part-time schedule with specific hours and involves working in a senior living community with a focus on safety and resident support.

Company overview

Plymouth Place Senior Living is a non-profit continuing care retirement community located in La Grange Park, Illinois. It provides a range of services including independent living, assisted living, skilled nursing, and memory care, catering to the diverse needs of seniors. The organization generates revenue through resident fees and donations, focusing on enhancing the quality of life for its residents. Established in 1944, Plymouth Place has a rich history of community service and is known for its commitment to providing compassionate care and fostering a vibrant, supportive environment for seniors.

How to land this job

  • Tailor your resume to highlight your customer service skills, experience as a receptionist, and proficiency with multi-line telephone systems and Microsoft Office, as these are key for the Concierge/Front Desk Receptionist role at Plymouth Place Senior Living.

  • Emphasize your organizational abilities, attention to detail, and experience managing administrative tasks such as scheduling, logging, and handling emergency procedures, aligning with the job's essential responsibilities.

  • Apply through multiple online platforms including Plymouth Place's corporate website and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring managers.

  • Connect with current employees or management in the administrative or resident services division at Plymouth Place on LinkedIn; use ice breakers like commenting on their commitment to a supportive work culture or asking about their experience working in a certified Great Place to Work® environment.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'multi-line telephone systems,' 'emergency procedures,' 'administrative support,' and 'Microsoft Office,' to improve your chances of passing initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and other job search activities.

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