Job summary
Job post source
This job is directly from BIGO
Job overview
The Sales & Account Support Intern at BIGO supports the Family Account Management Team by assisting in managing community-based family groups on the BIGO LIVE platform to foster engagement and growth.
Responsibilities and impact
The intern will assist in managing top-performing families, organizing programs, supporting virtual events, tracking data, analyzing performance, and delivering excellent customer service by troubleshooting and anticipating challenges for family accounts.
Experience and skills
Candidates should be pursuing or recently completed a Bachelor's or Master's degree, have negotiation or account management skills, problem-solving abilities, attention to detail, and proficiency in Google Sheets or Excel; team management experience is a plus.
Work environment and culture
BIGO fosters an inclusive work environment encouraging growth and innovation, focusing on community-building and collaboration.
Company information
BIGO is a fast-growing Singapore-based technology company founded in 2014, specializing in AI-powered video broadcast and VoIP products, with over 300 million monthly users worldwide and multiple global R&D centers and offices.
Team overview
The intern will join the Family Account Management Team, which focuses on managing community groups called families on the BIGO LIVE platform to enhance user engagement and platform culture.
Job location and travel
The position is located at 10250 Constellation Blvd, Los Angeles, CA, requiring three days per week in the office.
Unique job features
The internship offers hands-on experience in community-building, live streaming platform management, and direct interaction with creators and community leaders, providing real business impact exposure.
Company overview
BIGO Technology is a fast-growing tech company specializing in video-based social media platforms and live streaming services. Founded in 2014 and headquartered in Singapore, BIGO operates popular apps like BIGO LIVE and Likee, which generate revenue through in-app purchases, virtual gifts, and advertising. The company has rapidly expanded its global footprint, leveraging advanced AI technology to enhance user experience and engagement. Acquired by JOYY Inc. in 2019, BIGO continues to innovate in the digital content space, making it a dynamic workplace for tech enthusiasts.
How to land this job
Tailor your resume to emphasize skills in account management, negotiation, and community-building, highlighting any experience with vendor or team management relevant to BIGO's Family Account Management Team.
Focus on showcasing problem-solving abilities, attention to detail, and proficiency with data analysis tools like Google Sheets or Excel to align with the internship's responsibilities of performance analysis and troubleshooting.
Apply through multiple platforms including BIGO's official career page, LinkedIn, and other job portals where the internship is posted to maximize your application visibility.
Connect with current employees or interns in the Family Account Management or Sales divisions at BIGO on LinkedIn; use ice breakers such as commenting on BIGO LIVE's growth or asking about their experience working with creators and community leaders.
Optimize your resume for ATS by incorporating keywords from the job description such as 'account support,' 'community-building,' 'negotiation,' 'data tracking,' and 'customer experience' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, saving you time and increasing your chances of landing the internship.
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