Job summary
Job post source
This job is directly from Guidehealth
Job overview
The Client Success Manager at Guidehealth ensures successful integration and implementation of processes within healthcare practices, driving operational excellence and improving patient outcomes.
Responsibilities and impact
The role involves guiding implementation processes, collaborating with cross-functional teams, monitoring effectiveness of changes, maintaining communication between stakeholders, documenting processes, supporting post-implementation engagement, and occasionally traveling to provider offices.
Compensation and benefits
The salary range is $65,000 to $70,000 annually, with benefits including comprehensive medical, dental, vision plans, 401(k) with employer match, life and disability insurance, employee assistance program, paid time off, paid parental leave, remote work flexibility, and professional development resources.
Experience and skills
Candidates should have a bachelor's degree in Healthcare Administration, IT, or Business Administration preferred, experience in implementation or healthcare consulting, strong healthcare operations knowledge, excellent communication skills, and analytical abilities; project management certification and EHR experience are a plus.
Career development
Guidehealth offers resources dedicated to learning and development to support professional growth and career advancement within the company.
Work environment and culture
Guidehealth values accountability, continuous learning, collaborative innovation, inclusivity, and empathy, fostering a supportive and purpose-driven remote work environment.
Company information
Guidehealth is a data-driven healthcare company focused on affordable, high-quality care using AI and predictive analytics, supporting providers and patients through remote Healthguides and a centralized service model.
Job location and travel
This is a fully remote position with occasional travel to provider offices, preferably in the Atlanta area but open to candidates elsewhere with monthly travel as needed.
Unique job features
The role offers remote work flexibility, involvement in innovative healthcare operations, and the opportunity to impact patient care through technology-driven solutions.
Company overview
Guidehealth is a healthcare technology company focused on improving patient outcomes through innovative digital solutions. They make money by offering a suite of products and services that streamline patient care, enhance data management, and provide actionable insights to healthcare providers. Founded with the mission to transform healthcare delivery, Guidehealth has established itself as a leader in the industry by leveraging cutting-edge technology to address the challenges faced by medical professionals and patients alike. Their commitment to advancing healthcare through technology has positioned them as a key player in the digital health landscape.
How to land this job
Tailor your resume to highlight your experience in client success management, project implementation, and healthcare operations, emphasizing your ability to guide implementation processes and collaborate with cross-functional teams.
Showcase your skills in process improvement, data analysis, and communication, particularly your experience acting as a liaison between clinical staff, management, and external stakeholders.
Apply through multiple platforms such as Guidehealth's official corporate careers page and LinkedIn to maximize your application exposure and ensure it reaches the hiring team.
Connect on LinkedIn with current Guidehealth employees in client success or healthcare operations roles; start conversations by complimenting recent company initiatives related to healthcare innovation or asking about their experience with the implementation process.
Optimize your resume for ATS by incorporating keywords like 'implementation', 'project management', 'healthcare operations', 'client success', 'process improvement', and 'cross-functional collaboration' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify relevant Guidehealth contacts for networking, allowing you to focus more on preparing for interviews and building relationships.
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