Job summary
Job post source
This job is directly from Comtech Telecommunications Corp.
Job overview
The Strategic Account Manager at Comtech Telecommunications Corp. manages public safety customer accounts in the NG911 division, focusing on strengthening relationships and driving revenue growth through renewals, upsells, and cross-sells.
Responsibilities and impact
The role involves managing assigned NG911 customer accounts, acting as a customer advocate, identifying growth opportunities, processing contract renewals, developing account strategies, forecasting sales, collaborating with internal teams, and staying informed on industry trends.
Compensation and benefits
The position offers a base salary range of $120k to $150k plus variable commissions; additional benefits are not specified.
Experience and skills
Candidates should have 5+ years in account management, sales, or customer success, preferably in technology or public safety sectors, with proven success in revenue growth and contract negotiations; knowledge of NG911 or telecommunications is preferred.
Work environment and culture
Comtech promotes a culture of innovation and employee empowerment with a focus on customer success, supporting remote work within the U.S.
Company information
Comtech Telecommunications Corp. is a global technology company specializing in terrestrial and wireless network solutions, emergency services, satellite communications, and cloud-native capabilities for commercial and government clients.
Job location and travel
The position is remote within the U.S.
Unique job features
The job uniquely focuses on NG911 public safety technology and offers a quota-carrying role with significant customer relationship management and strategic sales responsibilities.
Company overview
Comtech Telecommunications Corp. is a leading provider of advanced communication solutions for both commercial and government sectors. They generate revenue through the design, development, and deployment of satellite ground station technologies, public safety systems, and secure wireless communications. Founded in 1967, Comtech has a rich history of innovation, including significant contributions to satellite communications and emergency response systems. Their business model focuses on leveraging cutting-edge technology to meet the evolving needs of global communication infrastructure.
How to land this job
Position your resume to highlight your experience in strategic account management, emphasizing your ability to build trust-based relationships and manage complex customer accounts in technology or telecommunications sectors.
Focus on showcasing skills in customer advocacy, contract renewals, upselling, cross-selling, and revenue growth, as well as proficiency with CRM tools like Salesforce, which are critical for this role.
Apply through multiple channels including Comtech Telecommunications Corp.'s official corporate careers page and LinkedIn to maximize application visibility and chances of consideration.
Connect with professionals in Comtech’s NG911 division on LinkedIn; use ice breakers such as commenting on recent NG911 technology advancements or expressing interest in how their team supports public safety communications to initiate conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'strategic account management,' 'NG911,' 'customer advocacy,' 'contract renewals,' 'upselling,' 'cross-selling,' and 'CRM tools like Salesforce' to improve screening success.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify the best application channels, and find relevant LinkedIn contacts, freeing up your time to focus on interview preparation and networking.
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