Oncor Electric Delivery

Network Operations Center Operator Lead

DALLAS, TXPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Oncor Electric Delivery

  • Job overview

    The Network Operations Center Operator Lead at Oncor Electric Delivery oversees network performance monitoring and leads a team to ensure optimal telecommunications and network operations.

  • Responsibilities and impact

    The role involves leading NOC operators in daily monitoring, scheduling shifts, managing network changes, coordinating with vendors, updating documentation, and ensuring network reliability and compliance with standards.

  • Compensation and benefits

    The salary ranges from $94,037 to $129,077 with no relocation offered. Benefits include annual incentives, competitive health plans, 401k with company match, pension plan, tuition reimbursement, paid leave, and various employee perks.

  • Experience and skills

    Candidates should have a high school diploma or equivalent, with 4-8 years of relevant experience in NOC or related technology roles; a degree in a related field is encouraged. Strong telecom etwork knowledge and computer skills are required.

  • Work environment and culture

    Oncor promotes a supportive and inclusive culture focused on employee success and well-being, offering resources for health, wellness, and professional growth.

  • Company information

    Oncor Electric Delivery is a leading regulated electricity transmission and distribution company in Texas, serving nearly 4 million customers with extensive infrastructure.

  • Team overview

    The candidate will lead the NOC team responsible for 24x7 network monitoring and maintenance, coordinating with various internal and external stakeholders.

  • Job location and travel

    The position is based in Dallas, Texas, with a standard shift from 2pm to 10pm and requires shift work and on-call availability.

  • Unique job features

    The job features leadership in a critical 24x7 network operations center with responsibilities for network reliability, compliance with regulatory standards, and use of advanced monitoring tools.

Company overview

Oncor Electric Delivery is the largest electric utility company in Texas, specializing in the transmission and distribution of electricity. They generate revenue by charging fees for the delivery of electricity to homes and businesses, maintaining infrastructure, and ensuring reliable power supply. Founded in 1912, Oncor has a long history of innovation and growth, including significant investments in grid modernization and renewable energy integration. Their commitment to safety, customer service, and sustainability makes them a key player in the energy sector.

How to land this job

  • Tailor your resume to highlight leadership experience in network operations, especially in managing NOC teams and scheduling shifts to ensure 24x7 coverage, as this is crucial for the NOC Operator Lead role at Oncor Electric Delivery.

  • Emphasize your technical expertise in telecommunications and network protocols, familiarity with regulatory standards like FAA/FCC and NERC CIP, and your ability to adapt to evolving network monitoring tools and processes.

  • Apply through multiple channels such as Oncor’s corporate careers page and LinkedIn to maximize your application visibility and increase your chances of landing an interview.

  • Connect with current Oncor employees in the Digital Grid Management or NOC divisions on LinkedIn, using ice breakers like asking about recent network technology upgrades at Oncor or inquiring how the team manages 24x7 operations efficiently.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'network monitoring,' 'telecommunications,' 'NERC CIP,' 'change management,' and 'network performance,' ensuring your resume passes initial automated screenings.

  • Jennie Johnson’s Power Apply feature can automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and improving your skills.

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