Job summary
Job post source
This job is directly from Texas Pipe & Supply
Job overview
The Desktop Support Specialist at Texas Pipe & Supply provides technical support and application deployment to ensure smooth IT operations across the company.
Responsibilities and impact
The role involves deploying desktop software, troubleshooting and resolving desktop system issues, supporting employee lifecycle IT needs, managing printer services, conducting IT inventories, and participating in IT projects.
Experience and skills
Requires at least four years of professional IT experience, strong knowledge of Windows 10/11, Android, iOS, and printers, excellent communication skills, and the ability to work independently and in a team.
Work environment and culture
The work environment is primarily office-based with some warehouse conditions, emphasizing safety, teamwork, and professional behavior.
Job location and travel
The job is mostly office-based with about 10% local travel to other sites, requiring physical ability to lift up to 25 lbs.
Unique job features
The position includes a mix of remote and in-person support duties and requires adherence to SLAs and escalation protocols.
Company overview
Texas Pipe & Supply is a leading distributor of industrial pipe, fittings, and flanges, serving a wide range of industries including oil and gas, petrochemical, and construction. Established in 1918, the company has built a strong reputation for its extensive inventory, competitive pricing, and exceptional customer service. They generate revenue by supplying high-quality products sourced from reputable manufacturers and maintaining a robust logistics network to ensure timely delivery. With over a century of experience, Texas Pipe & Supply has become a trusted partner in the industry, known for its reliability and commitment to meeting customer needs.
How to land this job
Position your resume to highlight your expertise in deploying desktop applications and resolving technical issues across multiple platforms, especially Windows 10/11, Android, and iOS, as emphasized in the job description for Texas Pipe & Supply.
Focus on showcasing your ability to provide technical support to a wide range of users, from frontline staff to C-Suite executives, and your experience with printer administration and IT resource inventory management.
Apply through multiple channels such as Texas Pipe & Supply's corporate website, LinkedIn job postings, and other job boards where this position is listed to maximize your application reach.
Connect with IT and desktop support team members at Texas Pipe & Supply on LinkedIn; use ice breakers like asking about their experience with the company’s IT projects or how they manage support across diverse user levels.
Optimize your resume for ATS by incorporating keywords from the job description such as 'desktop application deployment,' 'technical assistance,' 'Windows 10/11,' 'printer administration,' and 'SLA adherence' to ensure your resume passes screening filters.
Consider using Jennie Johnson's Power Apply feature to automate tailored applications, identify the best places to apply, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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